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BBB Rating
A+
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Neighborhood
South Columbus
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Rachel M.

01/11/2017

Overall
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Where do I start.....getting into an accident sucks and this was my first (hopefully only one ever) and these guys made the bad experience bearable. On november 11th, another driver ran a red light and hit my car. I had my car towed to this shop. When I called to check on my vehicle, I was kept up to date on the progress. It did take longer than I was hoping, but that is no fault to them. My accident was during the holidays, so parts were delivered late. Mike and Shawn really went above and beyond for me. After installing all my parts and testing everything to make sure it was running in perfect condition, the after market part that my insurance approved was flawed. Mike went ahead and rush delivered an oem part for me. When that was complete and fixed, he noticed that my after market bumper was also flawed and this needed to be fixed too. Mike knew that my insurance was no longer going to pay for my rental and offered multiple times that he would pay for my rental cost, because he wanted the car to be perfect and understood that I needed transportation. Thankfully the car was ready on the last day of my rental and he stayed open well after business hours so I could pick up my car. When I drove it home, the engine started to overheat and I was worried that it would have to go back to the shop. Since it was late, my husband just followed me home and advised that i call in the morning. When morning came and i was heading the 3 miles to work, i called the shop to advise of the issue. I thought i would just bring it back on my day off. However, to my happy surprise, Mike rushed out to my work, fixed the issue and even tested it out to verify it was working properly. There was an air bubble in my coolant line and when i hit the freeway, it released and was acting like i had no coolant. My car runs perfectly and i am so happy that i came to this shop. If i ever need to get work done on my car, this is where i will go and recommend them to friends and family. Mike and shawn were amazing and i am thankful my claims adjuster recommended them to me.

Details

Phone: (614) 836-6190

Address: 4810 Hendron Rd, Groveport, OH 43125

Website: http://www.elocallisting.com/local/Body_Repair_and

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