Mi Rancho Mexican Grill & Pizzeria

I recently moved to Groton and was looking for a nice pizza place with good food and great service. Unfortunately I never got to try any food because when I called to ask about the different options I was hung up on. I asked about the platter and then I asked about the calzones specifically the buffalo calzone. When he explained that it contained Gorgonzola cheese which makes my husband very sick so I asked if he had a substitute like a different kind of cheese or a ranch so that it still had that creamy buffalo flavor. He then said no so I asked my husband if he still wanted it and the guy hung up on me. When I called him back and said he was very rude he told me that I was coping an attitude and that he was too busy to take the time to explain there menu and that he was busy running a business and that I could "eat somewhere else." He then hung up on me. There online menu has no details or descriptions other than the names and the prices of food, the platter doesn't even have a small description of what's included. I am so utterly disappointed and disgusted with his behavior and I sincerely hope that people don't go to a place that won't take five minutes of there time to explain there menu. This place doesn't even deserve a star. Looking back on my phone we were talking for a total of two minutes and thirty seconds.... They couldn't take two minutes and thirty seconds to explain there menu.

With the quality of the food and the service slipping badly at most of the pizza restaurants we've frequented over the past 25 years, we tried Family Pizza in Groton. The service was excellent as were the pizzas, which were prepared in a timely manner, and the prices were constant with other pizza restaurants in the area. We'll definitely be going back.