Mayya Acherkan

I have taken my children to Maya for serial years now. She has always been sweet and professional in the past. However the most recent visit was horrible. She behave out of character by being rude, hostile and unprofessional and all this in front of my children. It was like she was possessed by the devil or something. I have never had an issue concerning insurance coverage in fact my insurance always covered 100% of cleanings. On this particular Saturday morning appointment I had new insurance Delta Dental but because she couldn't verify all details of what was covered on a Saturday, she became very rude , hostile and unprofessional. She verbally attacked me while my children sat and witness her mean and rude statements and verbal attack. I was shocked and taken aback by her unusual behavior, in fact because my children had gone to her for many years and we had developed a very friendly rapport I had planned on having my children take a picture with her because she had watched my children in essence grow up and I had developed a genuine like for her. Well that needless and o say was spoiled by the extremely negative experience with her and because she treated the issue so poorly and behaved in such a hateful way on this visit , I decided to never take my children to her again because she behaved I. Such a hostile and unprofessional manner. I am quite hurt by the experience and my children were very upset by it also. Shame on her for behaving in such a mean way especially in front of children. VERY UNPROFESSIONAL