Jerry Noble Point-S Tire & Auto

Love this place! They are the nicest people and so easy to work with. Honest and reliable.

When I called to make the appointment I advised that my breaks were squeeling, I stated that I thought it was the front but I wasn't sure, please check it out. I brought in my car and they allegedly fixed the issue. When I got my car the breaks were still making noise. I went back in and was informed they "fixed" the front breaks. I said it was still making the same noise, I hadn't asked them to fix the front breaks, I asked them to make it stop squeeling. After paying for the front breaks, they told me I can bring the car back in and they'd fix the rear breaks. The front didn't need repaired as I had just done them myself less than two years ago. I had to come in the next day and they did my rear breaks, which I was also charged for. I left, thinking everything was fine but still angry I was charged twice for something that I felt had not been fixed. Later that day I parked my car and used the emergency break in a crowded parking lot, my car started rolling backwards, my daughter risked herself to catch it before hitting another car. The emergency break worked fine when I took it in and it is part of the rear break system. I went in several months later after my mother convinced me to give them another chance to redeem themselves. The man at the counter was rude and told me I'd have to pay to get it fixed. I was angry and admit I yelled. Now I have been advised I am not allowed in their building. All I wanted was an apology, my e break fixed and maybe a partial refund since they "fixed" something that didn't need it. Now I am angry because they are refusing to take responsibility for their mistake.

Couldn't have asked for better service or nicer employees. Jerry Noble tire Factory has made a life long customer out of me.

Their service is impecable and they back up what they sell 100%. Alawys have, always will. Thanks for the honesty and service.

My brake lines got put on wrong, and my brakes failed! When I had the car inspected by my regular, non-Tire Factory mechanic, he showed me the problem: one of the brake lines was not properly secured and had full loop in it (BIG NO-NO), It was rubbing against a nearby bolt on my undercarriage because the clip to hold it in place was not used at all. The brake line was already worn through the housing - after only 37 days on the car!After inspecting the car, Dean argued with me that the line was installed fine and my master cylinder was to blame. He refused to acknowledge the testing of my brake system which showed that line as the source of the failure, and contradicted my service manual for the car, calling it, "just a reference". He also said, "Well your mechanic must just be smarter than mine because I've been doing this for 30 years and every car out there has this loop and they're all fine." Don't let this guy's ego jeopardize your safety! Take your brake jobs elsewhere!