Valley Immediate Care

Used their appointment online system..made no discernible difference now waiting for X-ray it's now been an hour 1/2 since my "appointment " have been here 3 times if you have another choice use it

If you are uninsured, they will rip you off!

I went in to get stitches on a wound (two layers, less than an inch long). It took 30 minutes and then they shocked me with a bill of $814.

I asked how much the insurance companies pay for this and they said "the same" (a lie).

I paid and after I got home I went on the internet to see what this procedure normally costs.

I found 2 immediate care chains in California that had a complete price list, and their price for the exact same thing (laceration repair) was $250 to $265.

I called them to complain and they said they will call me back. Nobody called. Then I called again and they put me on hold for 10 minutes (hoping I would hang up) and then they hang up on me.

Then I filed a complaint with the Better Business Bureau, and they refunded me $158. But I still got charged 2 1/2 times as much as the chains in California charge.

They don't have a price list for exactly this reason, so they can rip you off. They also refuse price quotes over the phone.