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        General Info
        Durham School Services is committed to getting students to school safely, on time and ready to learn, every day. This focus applies to all facets of its service, including regular home-to-school service, service for special-needs students, field-trip service, summer school and camp service and charter trips. The company started by serving special-needs students and has developed extensive expertise in that area. It is uniquely qualified to serve all children with special care. In addition, the level of caring and attention to safety is crucial in transporting special-needs students and the extreme attention that must be paid to service quality. All are factors that help to determine how Durham operates each day. Headquartered in Downers Grove, Ill., Durham School Services is a branch company of National Express Corporation. The company has a branch located in Grandview, Mo., where it employs nearly 100 people.
        AKA

        Durham School Svc

        Other Link

        http://durhamschoolservices.com

        Categories
        Buses-Charter & Rental, Bus Lines, Public Transportation, School Bus Service

        Reviews

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        bancon

        06/06/2014

        Overall

        Durham Services do not live up to their taglines above. Rude drivers and staff, excessive tardiness and lack of communication is commonplace. The driver being late has caused my son to miss breakfast several times. There are not enough monitors. My kindergartener came home telling me cuss words from the older kids that sounded like a TooShort Record. I wish they would seperate the children by age.

        Yesterday the bus was over 35 minutes late when I finally flagged down one of the other bus drivers and asked to contact the barn for an update. Dispatch said to look for 3 other bus numbers, none of which was the one on the postcard I recieved in the mail. When I called to ask what the heck was going on, she said "Ma'am" abut 10 times then said they have 350 kids and too many kids and the routes are too long so they had to change the route. Wouldn't you think they would have ran the test route BEFORE assigning the students and sending out bad info? How about the fact that they still couldnt tell me which bus was supposed to pick my son up or where it was? Terrible experience makes me afraid for my son's safety. Especially due to the hateful way I was treated, how can any parent expose their children to this type of behavior?

        Does this sound like they are "committed to getting students to school safely, on time and ready to learn, every day"?

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        Details

        Phone: (816) 965-0977

        Address: 12100 Grandview Rd, Grandview, MO 64030

        Website: http://durhamschoolservices.com

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