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(817) 573-5061CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4500 E Us Highway 377Granbury, TX 76049Write a ReviewWrite Review

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Fax: (817) 579-5237

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Granbury Transmission Center LLC

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Toby L.

09/25/2015

Overall

Took my transmission to these guys to be rebuilt. Brought my own B&M rebuild kit and bought my own torque converter. He charged me $800 just to install the kit. Rented a transmission jack and installed it. Proceeded to fill the transmission with 12 quarts of Royal Purple @ $60/5 quart jug. It immediately started leaking out the rear seal. I attempted to drive it up there and it barely drove. He proceeded to blame me and said he would honor the warranty but I had to pull it myself. Now he wants to charge me $350 to remove and install it to fix their faulty work. The owner is rude and does not care about his customers or the work he does. Go to Peacocks in Cleburne. I've used them before and had zero trouble. I just didn't want to drive to Cleburne. I'll never make that mistake again.

my_2cents

10/05/2012

Overall
My advice...stay far away from...

My advice...stay far away from this place. I was referred here for transmission work by a mechanic who didn't do transmission work. I researched heavily the work to be done, even calling 6 different shops. The work should have taken roughly 30 minutes, and the part is listed between $45-65 online (including OEM price from my vehicles' manufacturer). Granbury Transmission Center quoted me $40 for the part and 1 hour labor. I said okay. Afterward, David there called to tell my wife it was ready, and proceeded to tell her the part was now $90 and labor was 1.5 hours. When she inquired as to the increase, he became belligerent and condescending, and told her, "you don't understand." He then threatened to pull the new part, and give us the old part if we didn't like it. One last thing, the "free diagnostic" was cited as part of the increase in labor time. Since I couldn't find any reviews for this place any where I felt it was important to spread the word.

Details

Phone: (817) 573-5061

Address: 4500 E Us Highway 377, Granbury, TX 76049

Website: https://granburytransmissions.com

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