Home Owner's Plumbing Supply

Had a leaky toilet and decided to try to fix on my own. In removing the suspect part, a piece of it broke off. I called this place and was told they had the part. Owner (?) said he didn't know if it would fix the problem. It did not. In researching online found the part had been recalled. Flushmate sent me all new parts and even provided a plumber to install. Tried to return part to business but was told since it was open, he would not take it back. Wondered why he hadn't told me about the recall!!! He said, he "doesn't sell cars". Called Flushmate and they sent me a new part to return. He would not take it because "he had already restocked the part" and I, apparently, do not "understand retail". All he wants to do is argue and both times I left abruptly, heading home to write this up for all of his would be customers. Be sure you need the parts absolutely, because no matter what, he will not take them back.

very helpful and owner/ operator. he said that he has been doing this for many years, and it shows in the way he takes care of customers. he is a one man band though, so you may have to wait a bit. that's worth it though!