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Always Professional In Moving

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Today: 7:00 am - 5:00 pm
Tomorrow: 7:00 am - 5:00 pm
Years in Business icon
18 Years
in Business
(480) 633-5555CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1440 W Houston AveGilbert, AZ 85233Write a ReviewWrite Review

More Info

Our Mission: To Provide A Great Moving Experience!

General Info
Always Professional in Moving, Inc. is family owned and operated. The Owner and her family have been in the moving industry for over 20 years. We have been serving residents and businesses with an unsurpassed level of integrity and professionalism. Our commitment to customer service is what sets us above the rest. We take pride in our service and offer honesty, quality and integrity. Our staff follows your move throughout the day to make sure that all of your needs and concerns are being met. Our crews and office staff will do their best to go above and beyond what is expected, while taking your moving experience to the next level. Our mission is to provide an unbelievable moving experience while providing the ultimate in customer care and satisfaction! We strive to establish new standards of dependability and quality, while continuing to provide affordable rates! We never charge extra for stairs. We never have hidden costs. We believe that your move should begin with you, the customer, being provided professional and accurate information on what you can expect during your move. From the initial phone call to the last piece of furniture put into place at your new home.
Email
Extra Phones

Phone: (480) 633-5556

Fax: (480) 633-5557

Payment method
amex, check, diners club, discover, mastercard, visa
Accreditation

BBB Member NWAP Member

Category

Reviews

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eddoc

10/26/2012

Overall
Great owner. But stops there

Let me make my summary first; then you can read the rest.

1) the right man of the owner should be one that teaches. 2) hire people that are honest and if they mess up(damage a wall) they should tell their supervisor

4) don't smoke during job.



Explanation

Explanation: loading the truck part was going great until the ownership right hand man came along. Lets just say he needs to take a refresher course in customer service. His negative attitude caused me to take action and request him off my property, The owner called and was trying to smooth things over and I was appreciative. Decided one bad apple should not ruin it for the whole company. Decided to give them another chance, but that didn't last long enough. They put a good size dent in the corner of the wall, they kept saying we didn't take anything big in that area that would cause the problem. They forgot they have moved heavy furniture; coach, movie reclining couch, 3 beds. They forgot the remodel was done the day before and the house had final walk through. Since they were taking too long to take responsibility, my contractor was there and he said it will be repaired.

Also when planter boxes were moved (kinda heavy) few were moved and piled in one small section of a huge backyard. They could have put it I on the Actual patio and not on winter grass.

With bad attitude went from 5, to a 3 at first but the owner and supervisor called to make things right. Back to 5. Then damage to the wall during moving furniture, not taking responsibility, and the person that caused the damage was not honest enough to report the incident. Not being told had a negative taste in my mouth and questioning what rating. Another negative, when workers were taking a break they light up cigs and smell the whole area.



Will not use them next time

anonymous

07/19/2012

Provided by Superpages
Overall

I've never had better movers. I've moved across the country and have done several local moves. Always Professional In Moving went above and beyond what I expected from any moving company I've delt with in the past. Their office staff and men were very personable. The guys were great and made moving fun! Never thought I'd say that. The price was reasonable and there were no surprises in the end. I will deffinately be telling all my friends to get on board with always professional. Overall I am a very satisfied and happy customer.

shenan.marchand

07/19/2012

Provided by Superpages
Overall

I have moved numerous times over the years and this time was by far the best experience I ve ever had these guys were great! Vey professional, efficient, careful and great sense of humor made a exhausting day joyful and easy I can't thank them all enough from the first phone call to the office to move day I have nothing but wonderful service thank you superpages for sending me in there direction

anonymous

03/05/2010

Provided by Superpages
Overall

I have moved 4-times in arizona and i have to say that this was my best move yet.I can to super pages to find a mover and after call 3-4 comp i whent with Always Professional in moving inc.Ray was on the phone with me for over an hr to help me with all my moving needs unlike other comp that just give you a price to get off the phone with you.The movers showed up on time and worked all day with a smile never stoped Ben-Sean and Matt are great guys and will always recomend this comp to any person looking for a mover. Ty Always Professional in moving ty Micheal phoenix.

lavineray

06/26/2009

Provided by Superpages
Overall

alwyas professional in moving was the best moving choice i have ever made in 8yr of moving around the u.s do to work. they gave me a price and even though theyu whent over because i was not ready to go i was not charged for it.NOW THAT IS PROFESSIONAL.so if you need a moving comp call bernie and ray always professional in moving inc and ty to superpages.com for having a fine choice of comp to pick from. ty elan

Details

Phone: (480) 633-5555

Address: 1440 W Houston Ave, Gilbert, AZ 85233

Website: http://alwaysprofessionalmoving.com

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