Saved to Favorites

(888) 475-1240CallVisit WebsiteVisit WebsiteMap & DirectionsDirections19574 Amaranth DrGermantown, MD 20874Write a ReviewWrite Review

More Info

General Info
At Criswell Nissan, please review our extensive inventory of Nissan cars, trucks and SUVs, including the Nissan Altima and 370z. We work hard to get you into the vehicle you have always wanted. That new Nissan is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Criswell Nissan, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of these certified parts in stock at our facility.Criswell Nissan service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Criswell Nissan service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
Email
Extra Phones

Phone: (301) 670-3900

Brands
Nissan North America
Payment method
check, debit
Location
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largestNissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Provided by

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
LP
Larry P.

05/28/2015

Overall

Sam is very easy to deal with, is very proactive during the process, and has earned my continued business with great customer service. He is not pushy and really works towards making sure you get exactly what you are looking for.



--Posted as a service per authority of business, review written by customer.

RT
Ronnie T.

04/14/2015

Overall

My recent experience in purchasing a 2015 Altima was probably the most pleasant I have experienced. I have owned 18 cars! I have dealt with Criswell in the past for service on my Maxima, and my wife bought a 2012 Altima there. All of my experiences have been top notch. I would, and have recommended Criswell in the past and will in the future. The outstanding people I worked with were Sam Trabulsi and Krystie Zhang.



--posted as a service per authority of business, review written by customer.

MB
Mark B.

03/09/2015

Overall

Had a wonderful experience with Dustin and everyone at the dealership. Prices were considerably less than other dealerships we visited and the experience could not have been easier. Going through the whole finance process was easy with Krystie! From the initial phone call to having a car ready for us to look at - would highly recommend to anyone looking to purchase a car and getting an amazing deal.



--Posted as a service per authority of business, review written by customer.

CW
Carmen W.

02/18/2015

Overall

I had the opportunity to work with Sam on my recent purchase of my new NV Passenger van. He was polite, knowledgeable, and very respectful of my time. With my family along for the experience, he made sure they were comfortable and was totally transparent when it came to negotiations. I appreciated all of it! I'll be recommending this location to all those interested in owning a Nissan. Great experience!



--Posted as a service per authority of business, review written by customer.

ES
Emily S.

12/10/2014

Overall

This was a great car buying experience. I researched online and dealers and cars, and when I finally arrived at criswell Nissan in Germantown, the experience was the best I've had out of all the dealerships I visited. Sam had the vehicle all ready when I arrived and he knew every detail of the car. There wasn't anything I asked him that he didn't know. I was very impressed by his knowledge and professionalism. Krystie was amazing as well, her customer service relations are unmatched. I want to thank criswell Nissan so much for everything! I recommend them to anyone and everyone looking to purchase a great quality new car.



--Posted as a service per authority of business, review written by customer.

GB
Gerald B.

11/24/2014

Overall

I went to criswell after seeing the used car I was looking for online. Sam was very helpful and informative. Everyone took their time with us...even though it was long after closing time. Sam T took great care of us even after the sale was closed. I got a great deal with great service. Thanks!

FS
Fernando S.

08/27/2014

Overall

Jerome white was very professional and nice to work with in finding me the car I really wanted. I would like to recommend his help to anyone that needs good service. Thank you very much. Muchas gracias.



“Posted as a service per authority of the business, review written by customer.”

HP
Heather P.

05/23/2014

Overall

This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advice.



"Posted as a service per authority of the business, review written by customer."

AC
Alice C.

05/19/2014

Overall

I purchased the car in May. I called in ahead to get more information on the car, and had all my questions answered by Dustin. He was very well informed, mind you, I practically left him a laundry list of questions. Upon my arrival to the dealership, the first thing I notice is the professionalism and how welcoming Dustin and the staff are. I felt very well respected and attended to. Dustin showed me around the showroom, introduced me to staff, showed me the service station, answered all my questions during the test drive and really made me feel he had my best interest. After settling the contract and walking out of the manager's office, Dustin took the time to explain the benefits and procedures I have as a proud Nissan owner. He had my car ready beforehand and I went my way. I received a courtesy call the following day, and it really left an impression on me. I am happy to say that Dustin really helped make this car purchase experience easy and it feels good to know there is a trusted team at Criswell Nissan.



"Posted as a service per authority of the business, review written by customer."

CS
C S.

04/11/2014

Overall

Customer service was excellent from the time I made a call to go there and when I did get there, they were just as great in handling my service needs in a short amount of time. I even got a free car wash. I will definitely recommend them.



"Posted as a service per authority of the business, review written by customer."

JC
Julian C.

02/24/2014

Overall

I'm very satisfied with the purchase of my new 2014 Altima, the sales person was very friendly and patient with my concerns. I truly recommend this car dealer. :)



"Posted as a service per authority of the business, review written by customer."

VF
Victoria F.

02/04/2014

Overall

I could not be happier with my new (to me) car. I was given an amazing deal, and the whole process was rather painless, unlike other car buying experiences I've had elsewhere. Kwame and Jerome were wonderful to work with. Thank you both!!



"Posted as a service per authority of the business, review written by customer."

DS
Daniel S.

01/23/2014

Overall

The majority of these reviews are posted under false names all sharing identical format and content.

If for some reason the language shown lacks a sense of legitimacy please take this into consideration. My experience with this dealership was sub-par and dissapointing

shaun_l2

08/05/2013

Overall

I can only say good things about my experience with Criswell Nissan and their staff. I have to say it is rare to see this level of professionalism and customer service in any business today. Thanks for a great hassle free purchase experience!

hilaryj232

07/29/2013

Overall

I came in expecting to be treated like I would at any other dealership, and this time I wasn't. I just wanted to say thank you for proving me wrong and providing me with such great service.

tabitha_baker

07/08/2013

Overall

Dante was great, he took me on my initial test drive and was patient with me - he even answered all my questions.

cole_harris

06/12/2013

Overall

I’ve had my 2007 Nissan Sentra service there several times over the years. The high quality care they show, had me coming back to them to purchase my new Rogue. This speaks volumes because there are "many" closer Nissan dealers to me.

cassy1916

05/21/2013

Overall

Sean and his partner were very honest guys. They made everything go so smooth. Superb experience!

williamg5641

03/21/2013

Overall

I purchase 2013 Nissan Altima SV The sales person were great, I do recommend him highly. Excellent customer service; price were very good compare to another dealer.

buckl646

02/05/2013

Overall

I went in with a pre approval and monthly budget in mind and the everyone made sure that I got what I intended that even beat the financing that I had received from my pre approval.

Details

Phone: (888) 475-1240

Address: 19574 Amaranth Dr, Germantown, MD 20874

Website: http://www.criswellnissan.com

People Also Viewed