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- General Info
- New, Certified Pre-Owned and Used Chevrolet and Buick Dealership. Sales, Service, Parts and Accessories. Express Oil Change services available. General Motors vehicles warranty services.
- Email Business
- BBB Rating
- Services/Products
- New Chevrolet Dealership, New Buick Dealership.
- Brands
- Buick, Chevrolet
- Payment method
- discover, master card, visa
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Reviews
09/11/2008
Went in... talked to a salesman (Lee)... Saw what I wanted... He quoted a price (written)...I went to other dealerships in Austin and also Houston...went back to Lee... Signed the papers... HONEST and FRIENDLY salespeople... Highly recommended!!!
09/09/2008
I would not recommend Hewlett's Georgetown body shop to anyone. They are very unprofessional and unorganized. There workmanship is totally unacceptable. I can not believe that this is the body shop for the whole Hewlett dealership. Every time they told me my truck was ready, when I got there to pick it up it was not ready, their excuse was that a technician had messed up the paint job while it was still wet so they had to redo it. When they called to say it was finally finished, when I got there the work was not up to my standards, the paint job was awful. I had to end up taking my truck back because they forgot to take off the license plate off the old bumper and mount it onto the new one. I thought Hewlett would have higher standards for their body shop.
Missy - I'm sorry to learn that you had a bad experience at our dealership. As a family business we pride ourselves on taking care of our customers and treating them the way we would want to be treated ourselves. From your comments its easy to see you did not receieve our best during your body repair experience - for this I am truly sorry. There is no excuse for bad service; only the opportunity for good businesses to review, correct the process and move forward. Since your last post we have made significant, positive changes to our Collision Center management staff. These changes and the quality of current staff are allowing us to earn consistently high marks from our customers and friends. When the need for automotive sales or service arrives we'd like the chance to earn your business and prove that your last experience was an isolated incident and not a true reflection of our 'customer for life' philosophy.
Details
Phone: (512) 681-3000
Address: 7601 S Interstate 35, Georgetown, TX 78626
Website: http://www.donhewlett.com