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Phone: (704) 869-2884
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- amex, discover, master card, visa, all major credit cards, cash, debit
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Plato's Closet Gastonia
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Parking: Lot
Reviews
08/04/2013
The same thing happened to me hate them they are cheap to buy but worn clothes there are high!!!
05/02/2012
I would not have given this store one start if I didn't have too. I went to my parent's house and cleaned out my little sister's closet. She left all kinds of clothing there. I had stuff that was bought within three months that still had the tags on them. When walking in the store I was met at the counter be a cocky male who advised that they would take my items and look at them. My items were in a nice box and he took them out and dumped them in a trash bag this should have been my first hint. Then he told me I would have to wait 45 minutes for someone to look through the clothes. Now I would be ok with this if it was Friday or Saturday or even in the afternoon but it was 1130 am on a Wednesday and there was no one else in the store. After returning to see what they were going to do with my items, they handed me the trash bag back and said they could buy one item out of the bag. Now this is the one item that I questioned whether they would buy or not because it was not name brand and was a pair of black and white stripped leggings. They offered to pay $1.30 for them. I took everything back out of the store and would not allow them to buy anything. There was some brand new never used clothes that were just bought that they didn't even touch because it was still folded the same way. I think that this store is over rated. The employees were hateful and snotty. I would never take clothes in there again and I would never buy clothes from here as they obviously are looking for knock offs they can sell expensively and make a lot of money.
I am concerned when I read a review where the customer was not pleased with their experience in my store. I am sorry we didn't meet your expectations. I and my staff value every customer at Plato's Closet whether they are buying from us or selling to us. I plan to share your review with the staff and use it as a tool to learn how to better serve our customers in the future. Thank you for making us aware of your experience.
Details
Phone: (704) 396-6453
Address: 2020 E Franklin Blvd, Gastonia, NC 28054
Website: http://www.platoscloset.com
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