David's Jewelers

I give this business more stars �������������������������������������������������������������������������������� on a scale to a 1-10 David's Jeweler's is a certified 20!!! I noticed my watch was not keeping perfect time. I dropped off my men's Gucci "G" watch to have the battery changed, Ms. Jacqueline David's wife also works there called me later in the week to inform me that my watch was ready for pickup. I was enermously impressed that David's Jeweler's not only replaced my watch battery in my watch and was keeping perfect time again since I left my Gucci watch with them they took the time to perform a full professional cleaning on my men's Gucci "G" WATCH at no additional costs!!! Now that is what I call classy CUSTOMER SERVICE!!!

I went to David's jewelers today to get links then out of a watch band. I asked how long it would take because I had to be at work shortly. If it was going to take more than 20 minutes I was just going to take it some other time. David said it would only take 10 minutes so I agreed to go ahead and have it done. 25 minutes later it was still not completed. I told him that he should have told me it was going to take longer than he said and I wouldn't have left very angry. They did half the work in over twice the amount of time and only knocked off $2 from the price and made me late for work. He obviously, after all these years, can't give an accurate estimation of how long a job will take and he doesn't show enough courtesy to customers to inform them that a job will be longer than expected so they can make other arrangements. I will never buy anything else from them nor will I go there for anymore watch repairs!