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Bo's Tire and auto service
Bo's Tire and Auto Service LLC
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Reviews
01/28/2015
I have not had a problem with Bos just like the lady said they fix what is needed and nothing more and they call you first. They have been nothing but good to me. I take care of a 91 year old lady who swears by them. They also have my car done the same day.
06/27/2013
They fix what is needed and nothing more than what you need, for a decent price.
09/26/2012
BEWARE!!!!!!!! I took my van to Bo's Tire and auto service to be fixed. They put a fuel pump, dash cluster, front brake pads on it that was $800.00 . Then the dash cluster they put in was bad so I called them and i had to take the van back out there. So then they tell me they will find me one so I called them back two days later and they couldn't find one only to find out they only called the place they got the other one.So my husband had to get on the phone and do there job. After making one phone call my husband found it. It then took Bo's two weeks to go pick it up and that cluster was twenty dollars less then the first one. My wife took the van to have that one put in and she ask the lady about the twenty dollars and wanted to know why we shouldn't get that back. The lady told her that the extra twenty was for the gas that they had to use to go fifteen miles to go get the cluster. I would think that after 800.00 and most of that being in labor, that they could have covered the cost of the gas. And that's not even saying about the two weeks it took them to drive fifteen miles to go get the part. I would never take nothing to that place again, not even my bicycle.
I would like to respond to the above review. The customer did not disclose that is was a used part that was requested, they were told there is no guarantee on used parts, we were trying to help the customer financially. They also didn't note that we did not charge for labor when replacing the part. We did have to go and pick up the part, which is about 30 miles away the place is called B & K Auto Parts if you would like to look it up and see how far it actually is. The customer was told that when using a used part there are risks. We are sorry for their experience, but the problem was fixed and like I said they were not charged labor to replace it again. A new cluster alone would have been $800, we were trying to help with the customers needs at the time. Sorry that you had a bad experience, but we were able to fix your problem.
Details
Phone: (765) 674-9664
Address: 1425 E Main St, Gas City, IN 46933
Website: http://www.napaautocare.com
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