More Info
- Neighborhoods
- Walnut, Crest Park Estates
- AKA
Casa Bonita Furniture-Muebleria Llc
Casa Bonita Furniture-Muebleria
- Category
Reviews
03/08/2015
This place is full of liars and THIEVES. ESPECIALLY THE MANAGER BELEM. I paid for a complete dining and bedroom set IN FULL, plus delivery and set up. Within ten minutes after I left the store, the manager Belem, called me to tell me that the furniture company wouldn't sell her the bedroom set without the nightstand (which I didn't want, and we had already agreed upon), so I had to give her $100 extra for a piece of furniture I didn't want. I went through a week long ordeal with them because that's not what I wanted or had on a fully written out receipt, that was stamped in big bold red ink "PAID." They refused to deliver ANY of my furniture (such as the dining room set that had absolutely nothing to do with the bedroom set issue). Plus they refused to give me back my money for the mistake on THEIR part. I ended up calling the police. The store manager, Belem, COMPLETELY lied to the officer. She said I wanted a night stand but wasn't willing to pay for it, and that I told her that I found a cheaper set so I wanted my money back. She said I came into the store angry, hostile, and cursing at her employee. All of which, was a lie. This entire time, I've been sick and tired - literally, with the flu. I don't really have the energy to be dealing with all this, MUCH LESS waste energy like being irate or cursing at someone who had nothing to do with any of it. ALL OF THE LIES AND THIEVING WE'RE ALL DONE BY BELEM, THE STORE MANAGER, WHO IS NEVER THERE WHEN SHE'S SUPPOSED TO BE, AND IS DATING THE "BOSS MAN" AS SHE LIKES TO REFER TO HIM AS.
I HAVE STILL, YET TO RECEIVE ANY OF MY FURNITURE OR MY MONEY.
Details
Phone: (972) 487-5979
Address: 3520 W Walnut St, Garland, TX 75042
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