More Info

BBB Rating
A+
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Brands
ipad
Payment method
master card, visa
AKA

Cellhire USA LLC

Cellhire PCS

Category
Other Information

Price Range : Below Average

Reviews

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BP
Ben P.

09/12/2016

Overall
Expertise
Professionalism

Terrible. Extremely unprofessional. Complete lack of attention to any kind of detail. No regard for customer service.

Shipping information and cost on website was wrong, they said they know but refused to honour the price after I booked.

Charged credit card despite product being sent back. I sent several e-mails and called 3 times from Europe to find out how to check usage, never provided the information.

Contract indicated the rental would end on the date the product was picked up to be returned by UPS. After I shipped the device back, they charged my credit card, and continued to send harassing e-mails for a week, despite me calling them to confirm it was sent back.

They respond to customer service e-mails after several days (or weeks) with 3 word incomplete one line answers.

Do yourself a favour and skip the headache, take your business elsewhere.

Details

Phone: (214) 355-5200

Address: 3520 W Miller Rd, Garland, TX 75041

Website: http://www.cellhire.com

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