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10/03/2016
They used to do good work but this last time was a disaster. They came out four times, replaced two fan motors, replaced a board and still didn't fix the problem. We had leaks and kept asking them to blow the line and they didn't. Got another place to come out and they blew the line and put in the correct fan motor and we haven't had a problem since. Turned them in to the BBB for all the money we wasted and this is the response: The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that the company has not responded within the normal 22 day timeframe
This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
So use them if you want but I can't recommend them anymore. I lost a fortune this last. Lesson learned
01/25/2016
Terry Stevens, the Service Tech, texted me 30 minutes before the service time to let me know that he was on his way He showed up on time and was very knowledgeable about the problem with my water heater.
He was very informative and helpful with any and all questions that I had. He was able to repair my water heater in a short amount of time. The fee that I was charged was very fair,
I will use this company again. I will also keep in mind that they repair all types of Air Conditioning Systems.
Details
Phone: (972) 272-0155
Address: 816 Main St, Garland, TX 75040
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