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(972) 712-3200CallVisit WebsiteVisit WebsiteMap & DirectionsDirections7151 Preston Rd Ste 411Frisco, TX 75034Write a ReviewWrite Review

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Phone: (214) 436-4784

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wellness
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insurance
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Stonebrook Veterinary Clinic and Grooming

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LJ
L J.

10/10/2016

Overall

This is literally the worst vet clinic I have ever been to. The woman we saw spent about 10 minutes with my dog, spoke as though I had gone to vet school and knew everything, and then rushed out of the room. She was very cold and not very comforting. The "treatment plan" she came up with was $500 (outrageous!), and then put some sort of guilt trip on me when I said that was a little more than I could afford. After I left there, I literally cried in my car because of the horrible service I received. I have heard that Dr. Buffington is wonderful, but the woman vet there is absolutely horrendous.

KK
Karen K.

08/25/2014

Overall

THIS DOCTOR IS ALL ABOUT THE MONEY. EVERY TIME I BRING MY DOG IN, THE BILL IS AT LEAST $500. EVEN FOR AN EAR INFECTION, THEY INSISTED ON TESTING FOR EVERYTHING NONE TO MAN. THEY HAVE DEVISED A SYSTEM TO MAKE THE PET OWNER FEEL LIKE A BED PERSON IF THEY REFUSE ANY OF THE TESTS. "IF YOU REALLY LOVED YOUR DOG YOU WOULD WANT THEM TO BE TESTED." WELL I DO LOVE MY DOG, BUT I DO NOT APPRECIATE GETTING FLEECED.

mlm102380

06/27/2008

Overall
Be Cautious

Please be cautious when using this vet. I have used this vet for my 3 animals for a few years – they were always terrified to go however I thought it was them being babies – I do baby my animals. But I adopted a 3 year old, abused dog last year and started taking her to this vet. She was ok at first to go, actually she didn’t seem to mind the first two times. Then she developed a slight fear which the last grooming appointment turned into an ugly meeting. Literally my new dog that was once abused, but now loved so much, feared for her life as we walked in the door. The vet tech pulled her down the hallway which broke my heart as she cried all the way down but they told me don’t worry she will be fine once we get back there, literally telling me to leave. My day was horrible because I saw my poor dog so scared; after work I picked her up which she happily ran out the door. When I got her home I noticed a rug burn - twice the size of a quarter and 4 lines on her belly which were about an inch and a half. I called and spoke to the supervisor which gave me no information on how this could have happen. I am upset they didn’t even warn me or put anything on the wound. Be careful with your animals.

Details

Phone: (972) 712-3200

Address: 7151 Preston Rd Ste 411, Frisco, TX 75034

Website: http://www.stonebrookvet.com

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