More Info
- Extra Phones
Phone: (559) 229-4898
Fax: (559) 229-4898
- Payment method
- amex, cash, discover, financing available, master card, visa
- Neighborhood
- McLane
- Other Link
- Categories
GalleryView all (2)
Reviews
03/12/2019
Worst service ever. Scheduled an oil change appointment & walked out 7 hrs later. I didn't get a call until nearly 3 hrs and I agreed to the suggestions of getting a new air filter & brake pads. In a 4hr time frame they never followed up. I had to call multiple times & showed up just before 5pm Sunday closing time. My car was still lifted & went untouched for 30 minutes until the mechanics finally rushed to piece it back together. That night I was left stranded right off the Olive Exit on the 99 a very dangerous area for a young female to be alone at 11pm. I paid for a new battery that wasn't even the issue, a quart of oil because it hardly had any, a tow truck to my house & a tow truck to Sears the next morning. I missed a full day of work and school to resolve this just to be told it's my fault. They claim it was just a coincidence that may relate to the code the car read on Sunday. Which they also failed to communicate with me. Now I have an engine light & leaking oil. Do not trust Sears. They will not take responsibility for their mistakes and do not care about their loyal customers.
07/01/2016
Don't come here long lines, sales men very nice. But they said my van would take 4 hours and now eight hours later when I call them they says it will not be ready until tomorrow some time
Details
Phone: (559) 244-3390
Address: 3636 N Blackstone Ave, Fresno, CA 93726
Website: http://www.searsauto.com/stores/6811
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