Red Carpet Car Wash

Excellent Fast Professional Service. A Noticeably Inspired service team; Quick yet Attentive and Thorough. Props to Workers & Leaders! I remained in my car while it was serviced, kept abreast of checks & procedures, & was shown the dip sticks to see levels for myself. I felt included. They're Open, Forthcoming, w/no deceptions, & nothing left out. Offered options, recommendations, & advice. From my driver's seat I saw the pieces of paper & plastic removed from my air intake compartment that was apparently there for years, & which Walmart oil changers failed many times to remove or show any concern or communication about it with me. I got a $5 off coupon on my phone reducing the already low price, which came with a Free car wash, but that's not all, I was given my choice of iced tea, lemonade, or ice water delivered right to me in my car. Very Happy and Impressed with the service and experience. I was in and out of there in 43 minutes, and there were 9 cars in the garage B4 me.

The point of a fast pass is convenience. I bought a new truck and it has been a nightmare the last 2 1/2months! Their customer service people cannot determine which pass to leave on and just keep turning my passes off on BOTH my vehicles alternately. HORRIBLE service.

MAKING AN APPOINTMENT TO GET YOUR CAR DETAIL IS A JOKE! I MADE AN APPOINTMENT FOR 10AM TO HAVE MY CAR DETAILED. THE WEB SITE STATES CAN TAKE UP TO 4 HOURS. I WAS FIND WITH THAT. I SHOWED UP A FEW MINUTES BEFORE 10 TO BE TOLD THE CAR WILL BE READY AND 530.. THATS ALONG WAY FROM 4 HOURS! WAITED AN HOUR AND HALF AND THEY STILL HAD NOT STARTED ON THE CAR. ASK FOR A REFUND AND LEFT. STAFF WAS NICE WEB SITE NEEDS TO BE CLEAR AND WHAT A CUSTOMER CAN EXPECT , SO THEY MAY PLAN THEIR DAY.