Little Caesars Pizza

Horrible service and gross pizza. I placed an order by phone and when I got there my order was wrong. They knew it was wrong, and asked if it was okay, and of course I said no, as it's not what I ordered. So I had them remake it. Most places would let us keep the wrong pizza or give us our money back or offer us a free soda or SOMETHING (it was really hot inside the restaurant) but they just had an attitude. So they said 10 minutes for the new one. So I sit down 5 feet in front of the girl at the register (that's where the chairs are) and wait for 15 minutes, until I finally ask how much longer. So she turns around and grabs it. It was sitting right there for who knows how long. I said, "So it was just sitting there?I was right here." and she just shrugged, "Oh yeah... sorry." with an attitude in her voice. Never going back here again. Pizza was gross and service was awful.



Edit: Manager called me back after I complained on website. They'll give me a refund but I have to bring the pizza and receipt back... which is really rather inconvient. I'm not going to eat the rest of the pizza, but it's really hot here in Fresno and driving to the store again is quite a bother. Wish they could just refund without me having to come back... but at least they are doing something. So I am adding another star.