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Quality Automotive Parts, Service and Repairs.
- General Info
- Auto Repair and Service Trusted in Franklin Since 1980
- Email Business
- BBB Rating
- Services/Products
- Exhaust system, Brake system, Engine cooling systems.
- Brands
- ACDelco
- Payment method
- master card, amex, discover, debit, check, cash, visa
- Associations
- Better Business Bureau
- Other Link
- Other Email
- Categories
- Other Information
Certifications: NAPA, ACDelco, BBB
Warranties: Yes
Brands Serviced: All
Services: Exhaust system, Brake system, Engine cooling systems
Appointment Needed: No
GalleryView all (1)
Reviews
04/05/2018
Provided by SuperpagesI am a woman, most repair shops think they can take advantage of a woman. I have have had old junky cars all my life so I know a little about repairs, lol. I started going to Crutcher's auto after a friend told me about them. The staff at Crutcher's is absolutely the BEST. I have had them work on 3 different things on my vehicle. The last time I called and got Derek, I told him I was flying out of town the next day and needed my vehicle fixed today. I had a rear back window that would not stay up, the motor was dead in it and my ignition switch was going out and I almost couldn't get it started that morning. Derek told me to bring it to them and they would do their best to fix it that day. I took it and the lot was packed with cars to be repaired. I was in a meeting and they could not get in touch with me to verify the amount for the repairs. At 2pm that day I called to get an update, The parts place stopped delivering the parts and the owner at Crutcher's (Jamie Crutcher) went to get them. They fixed my ride and I have had no issues at all. These guys are great and the owner will make sure your vehicle is fixed properly every time or he will make it right. Great Christian owner and awesome crew !
09/24/2014
I never write reviews because I rarely experience the outstanding level service and support I received from Jamie Crutcher and his team. I dropped off my sons Jeep fully prepared to spend a lot of money to install new equipment; not only did Jamie have his team look over the Jeep and make minor adjustments to ensure it was working properly; he personally spent about 20 minutes talking me out of doing the service I requested to avoid wasting money. REALLY?? These guys are now on our speed dial; I feel confident if I am out of town, my family can get taken care of honestly by this professional team. Big Thanks to Crutchers!
08/28/2009
If you are looking for a repair shop with honesty, integrity, and fair pricing then Crutcher's is the place you need to go! Hands down, some of the nicest people I have ever dealt with. He was more than willing to help me figure out the least expensive way to get my car back on the road - when a majority of repair shops are only worried about getting the most amount of money for the repair. BIG thank you to Crutcher's Auto Repair for your wonderful service!
11/12/2007
I have searched for a good repair shop that I can trust for awhile. Since I have found Crutchers, I have been happy with the service.
Details
Phone: (615) 790-7216
Address: 1906 Columbia Ave, Franklin, TN 37064
Website: Website
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