United States Postal Service

Very disappointing services. My coworker paid for overnight delivery ( signature require) of envelope $25.00. Lazy USPS lady refuse to deliver to my door ( 6 floor), never call on door phone, just left notice. This is second time in two weeks. I will never again use USPS for important mail. Only regular mail for 0.45 cent and I'll pick up from my mail box, or other carrier for overnight

I called USPS in Franklin Park because I was told by UPS that my package had been transferred to the post office, and it would be delivered two days late. I spoke with a woman named Deborah in hopes to locate this important package so I could pick it up rather than waiting two days. She yelled at me "We don't have your package!!!" and she wouldn't even lookup my tracking number. She was yelling so loud that my husband could hear her in another room... She wasn't on speaker. I am a very nice person and can shake things like this off, but I expect to be treated like a person and valued as a customer when I call any business for help. Deborah, I hope you have a better day and can be more pleasant when speaking with customers.