Boo Ray's of New Orleans

Went 4/5/18. The food was in small portions, example, ordered French Fries & they came in a tiny bowl. Had to ask waiter for several things, & when he returned (which was awhile) he only brought 1/2 of it. It took forever to get drinks & refills. We had to re-order food that was forgotten. I did not enjoy the new place. I liked the old place much better. Food was great at the old place. Also, when we arrived they were not busy. Poor service!!! We had to ask another waitress to find our waiter to get the ticket, we gave him plenty of time to return with our ticket. We were there for 2 hrs. I’m just totally shocked at what we experienced. I have never left a review before, but I felt it was important to share. We spent A LOT of money that night & walked away so disappointed. What has happened???