More Info
- Email Business
- BBB Rating
- Extra Phones
Fax: (260) 482-7810
- Payment method
- check, cash, discover, amex, master card, visa
- Neighborhood
- Northside
- Other Links
- Categories
- Auto Repair & Service, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Springs & Suspension, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Tire Recap, Retread & Repair
Reviews
02/21/2015
Provided by SuperpagesI had a guy offer to come to my house to fix my car who works for this business. He said he can use the tools from the business and do it cheaper! So I said great and he ruined my car! I had to have it towed and the mechanic said things were put back together wrong and one hose was waa just tucked down under the engine! My advice is don't go to anyone named Ben if you go to Summit Auto Car Care
12/19/2011
I had my care towed to summit citty and then called them in the morning, this was the first time i had my car there and they were very polite to me, the lady that i talked to was very respectful, and they are quick about getting your car in.
03/24/2011
Don't go here. I have gone here for the last six years because I can walk from my house. I will never go back. I have spent over $5000 in the last three years on them trying without success to figure out why I'm on my third catalytic converter. They refused to honor the warranty without me spending a minimum of a thousand dollars fixing other things. On the third converter, when they told me I needed more repairs before they would honor the warranty, I took it somewhere else for a second opinion. They told me there was nothing wrong with my car except that the wrong type of catalytic converter had been put on...twice. I told them this and thought they'd be happy that I figured out the problem when they couldn't after three years and $5000. They were rude and told me that wasn't true and that my car was junk. (It isn't) It was my mechanic that was the problem the whole time. Not my car. I am terrified because my car's there right now getting the correct converter after quite a struggle. They are even refusing to warranty the correct part this time. I can see why, they won't be making any money off me then. I wonder if the service engine soon light will come back on on the two block drive home like last time. I only gave them a whole star because it wouldn't let me give 0 or a half star. You have been warned.
03/24/2011
Provided by SuperpagesWorst Mechanic Ever. Don't go here. I have had too many bad experiences to count. I feel stupid for going back but they forced me because I had warranties through them on things they had fixed, but they wanted to charge me for at least $1,000 in repairs before they would honor any warranty on at least three occasions. I'm not sure if they did this all on purpose or if they're just really bad at what they do. Either way, you have been warned. I'm still out almost $5,000 and need to buy a new car now, because I can never tell when one of their repairs will go bad again. The most recent time they wanted to change an air pump before honoring the warranty on my third catalytic converter through them. I took it to another mechanic and they told me I didn't even have an air pump and that their wasn't anything wrong except the catalytic converter, because they put on the wrong type for my car....twice. On top of all of this, they are very rude and have never apologized even once.
Details
Phone: (260) 482-7711
Address: 2311 Crescent Ave, Fort Wayne, IN 46805
Website: http://www.summitcitycarcare.com
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