Shank Animal Hospital

Im absolutely heartbroken. I took my baby 5 month old pitbull mix puppy to get fixed here through the snip program yesterday at 9 am. Little did I know I was leaving her there for a night to get her back with an infected, butcher-like cut on her stomach. I picked her up the next day and didnt look at her wound right away but noticed on the ride home she was uncomfortable and wouldnt sit down. When I got home she went to her bed and was just standing there. I used a light from my phone to look under her belly and saw a nightmare. It was cut in such a way where its definitely uncomfortable especially stitched up. It was stitched up with some sort of silver wiring too. No dissolvable stitched or glue. Ouch?! Ive seen these procedures done before and this was not done properly, for at least the abnormally LONG incision and poor stitching! I panicked and took her to a local vet ( so much better ) and they said it was for sure infected. They took pictures and basically said she would need an antibiotic, anti-inflammatory, and antibiotic cream for her infection not to progress. I then called Shank and told them what was happening and they told me to come back to get her looked at and to get the medication they forgot to give me when I left. Nor did they give me any instructions or paperwork for helping her heal afterwards. When I returned my dog Xena was immediately taken by one of the "helpers" to the back surgery room. I then asked why I couldn't go with her, for I was allowed to be with her at the other vet during examination?? Especially considering the circumstances! She then said "You cant, we do a lot of surgeries back here." I was then sitting at the nearest bench, crying, when a gentlemen in the waiting room came over to me and said "This isnt my vet but here's mine hes really good" and I told him the just of what happened and what I was told by another great vet and that its infected. As this is going on, Dr. Shank came out from his office after listening to our

Love this place the staff is super friendly l!

Been taking my dog here for about 6 years. Never had any issues. Staff is very friendly

Sutures normally can be removed any where form 10 to 14 days. Sounds like the tech should not have removed them so early. I used to work here many years ago and I highly recommend NOT using this place. The Dr. is bi-polar and not very animal friendly. It was all about the money way back then when I worked there and it still is. He even killed out 9 year old dog by putting it on Rimadyl and NEVER doing any kind of blood work before giving it to us to give to him, as apparently he had an underlying liver problem and was dead 16 days after taking the drug. Get your animal blood tested people BEFORE having them put on any type of pain medication or have any kind of surgery done.

To Whom It May Concern:





I will be calling to speak with someone in person and if need be visiting the Humane Society in person. This is something that concerns me and kinda pissed me off. I took my dog Olive in for the low cost spaying at the Shank Animal Hospital on 2-9-12 and her stitches were removed on 2-18-12, once the stitches were removed i had to take her home and put her in her cage and go directly to work. I got home that afternoon and noticed a raw spot on her that looked like something had come undone, there was no bleeding at all and the dog wasn't and still isn't licking it but the look of it had me worried. I called Shank Animal Hospital this morning to see if anyone was there or what to do about it and toward the end of my conversation, Im assuming it was the vet, he asked what i got the normal service or Pals.....I wasn't sure what he meant and told him i went through the Humane Society, his response to that was "Oh, im not coming in today for that"





Sooo Im thinking to myself does he care about the animals or does he care about money. Instead of the 60, if i had paid a reg vet price of an average of $250+ dollars would that be enough for you to come in to check on a dog you operated on and your vet techs removed the stitches and that im concerned about this area that looks like raw meat from the inside of my dog. I've never heard good things about this vet office since i moved to south florida, but im the type of person to give someone a chance to prove word of mouth wrong, in this case however it is correct....i will not EVER take my dog back to this place for any reason at all.





Since the Humane Society is using this vet and has your name on the line i thought you should know my experience and take it for what it is, im sitting in the animal ER right now while someone looks at my dog since he couldn't be bothered.

They have treated my dog and myself very well, no complaints. Very freindly and professional. I was impressed with the service I recieved and will definately be back.

I would strongly caution against employing Dr. Shank's services. And I am not alone. Google search the many complaint boards.