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01/24/2017
Mike is such a great guy. He doesn't sugarcoat things and tells you how it is. He isn't one to charge you for unnessary things. He makes sure you know what the problem is before he makes a single move. Not to mention this guy is fast and hasn't made me come back once. It was done right the first time! I trust all my family veichles with him. 10/10 recommend
04/25/2014
phillip 0530 is an unemployed Painter that came into my shop asking for repairs on a car someone had given to him it was very poor shape and had been parked under a tree behind a barn for years.I informed him that every repair he was requesting was over value of car and was able to talk him out of a few requested repairs. WOULD A SCAM ARTIST REALLY DO THAT?? I dont think so !!! anyway after talking with him and getting bill as low as possible to make car safe to drive he ask would we get done as fast as possible so he could get to a little paint job he had found. Wanting to help this guy he was first car done that day.A few days later he showed up to get his car.( dont forget he ask us to do his car 911 so he could go work ) ... So he comes in days late and says he didnt OK all the work that was done and he was going to pay only what he wanted and take his car!! ONE THING THAT IS VERY CLEAR AT FORNEY AUTO SERVICE & TRANSMISSION IS HOW MUCH YOUR BILL WILL BE AND WHAT REPAIRS ARE BEING PREFORMED !!! Needless to say all phillips yelling, stomping,choice words, and just plain BULLYING Didnt work for him here as im sure it has MANY Times in the past !!! Long story short his SCAM didnt FLY here .. After he did the rite thing and paid the exact amount he was quoted ( NOT BY HIS CHOICE ) The nice owner gave him 60 Dollors to go get some used tires..And this man talks TRASH About F.A.S.T. AUTO... Everyone PLEASE PRAY FOR THIS MAN!!! HE NEEDS IT
07/02/2013
Needed service on 3 cars. We took two in hoping that we could help a new locally owned company. Being a business owner myself, I know that everyone needs help when first starting. Word of mouth goes a long way. The owner is a MAJOR SCAM ARTIST!!! He quoted one car at $1,200 and the other at $500. We wanted a second opinion on the $1,200 quote and took it to another locally owned business, Performance Tire & Services. After picking up our car (with no services performed), the owner at Forney Automotive Service & Transmission called telling us he thinks he may have misdiagnosed the problem!!! To our surprise, the quote from Performance was only $250!!!! Not only that but Performance did much more than Forney Automotive Service & Transmission quoted. Needless to say, we weren't happy that we had approved work on the second vehicle at $500. He called on Friday stating the car was complete and ready for pick up and driving so much better. Being out of town, I was unable to pick up until Monday. I get another message on Saturday morning from the owner telling me that he guesses he has a car to add to his collection since we hadn't picked it up yet. When I called him back, heated words were exchanged. Early Monday morning I go to pick up the car, more words were exchanged and SURPRISE SURPRISE my bill ended up being $625. And to add to this, he bills me for the first car at $136. HE DID NOTHING TO THIS CAR. He, all of a sudden, made some things up that he serviced to the car! Wouldn't he had told us, and billed us, this when we picked the car up!?! I will NEVER recommend this company to anyone. Beware of this company. They will definitely rip you off!!!! And to top it off, it's running worse than when I took it in. If you need service go to PERFORMANCE TIRE & SERVICES. I only gave Forney Automotive Service & Transmission one star because you have to give at least one.
Details
Phone: (972) 552-5370
Address: 12810 County Road 217, Forney, TX 75126
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