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Omo Kase Sushi

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CLOSED NOW
Today: 11:30 am - 10:00 pm
Tomorrow: 11:30 am - 10:00 pm
Years in Business icon
17 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessibleHas WifiServes alcoholTakes reservations
(909) 574-9999Visit WebsiteMap & Directions16635 Sierra Lakes Pkwy Ste 120Fontana, CA 92336Write a Review

Reviews

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Tom S.

05/14/2015

Overall

do not be fooled by the name - this is not the same ownership as Rancho. food from cans - bad service, in 2007 and 2008 this was a good place - no more, friend got sick in rest. owner would not help.

XF
Xander F.

10/20/2014

Overall
Omokase

This is Hands down the best sushi around, i got take out and the hostess was very friendly though it was very busy I was out of there very fast. I recommend this place

susanchen

11/12/2011

Overall
Food was pretty good, service was not great

Food was pretty good. Rice was excellent. Service was slow and servers seemed unhappy with their jobs.

nbear

09/25/2011

Overall
Mediocre

Customer service was sub par at best. Sushi was expensive! They do not have a happy hour menu at all. If you want sushi close to home, go...but don't expect anything amazing!

lion4you

06/20/2011

Overall
My wife and I are visited almo...

My wife and I are visited almost every Japanese restaurants in Fontana and Rancho Cucamonga, Ontario area. I recommend that Omokase Fontana is the the best Japanese sushi and roll restaurant in Inland Empire area. Fish is very fresh and rolls are so delicious. Taste is Belief! Price is middle low, so worth to try.

browntrade

06/12/2011

Overall
This is one the best Japanese ...

This is one the best Japanese restaurant I have ever been. Sushi is very fresh and so delicious. Baked lobster roll is my favorite roll. I visited almost every sushi restaurants in Inland Empire, I am more than happy to give Omokase Sushi restaurant 5 stars!!!!

It is worth to visit this restaurant.

bigmizzy_909

01/22/2009

Overall
NICE LITTLE PLACE

THIS IS A NICE LITTLE PLACE TO GET, SUSHI, BEER, AND SOME GOOD MMA ACTION. IRECOMMEND YOU EAT THERE CAUSE ITS NOT THAT PRICEY. EAT THE SWEET SHRIMP THEY'RE VERY FRESH AND TASTY, AS THEY KEEP THEM IN A TANK.

john1776

11/16/2008

Overall
Very Rude Hostess

Hostess was very rude. I ordered food to go and waited over 30 mins for my food. The restaurant was not even busy. Staff was not friendly--- I felt more of a nuisance to them than a valued customer. Food is not even that great. I will NEVER go back there again!

lindamiller

10/21/2008

Overall
TERRIBLE customer service

I order food to go. Main (older) waitress got order wrong, when I corrected the order she places (30sec. later) she said "sorry I can't change order" I told her you're not changing order your putting the correct order in. Waitress continues to tell me it's my fault the order went in wrong, after I told her there is not need to place blame on anyone (even though it was her fault) she said, well that's because it was your fault. I don't know about you, but that is not great customer service. Regardless of who she thinks was wrong, just correct the order and make the customer happy. I then told her, either you place the order correctly or I want my money back, she said " sorry I can't give you money back", the nerve. I than continue to tell her, then just give me my food and I will never come back again.

Then before she gave me my order she came to lecture me. Telling me that next time I come I need to be more clear and that she has been there for 1 yr and never made a mistake, that I was wrong. I said " are you for real lady, don't worry I told you I wasn't coming back again" she then said " I don't know why, I didn't make mistake, you did".

ABSOLUTLY, horrible customer service. First of all you get order wrong, second you refuse to correct order and thirdly you lecture the customer about who's fault it was. HORRIBLE....................

I will never go back there again

Details

Phone: (909) 574-9999

Address: 16635 Sierra Lakes Pkwy Ste 120, Fontana, CA 92336

Website: http://www.omokase.com

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
amex, visa, all major credit cards, discover, mastercard
Price Range
$$
Location
Sierra Lakes Marketplace
Neighborhood
Sierra Lakes
Categories
Other Information

Parking: Lot, Free

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Japanese, Asian, Sushi

Alcohol: Beer, Full Bar, Wine

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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