Bright Now! Dental & Orthodontics

I have patience and understanding, but after many chances to redeem themselves, I'm finally leaving Bright Now Dental. Over the years I've had to wait several times an hour after my appointment time to be seen, been forgotten about in the chair mid appointment, dentist went to lunch mid appointment & now I'm being billed for something I was told I wouldn't have to pay for. Enough is enough....GOOD BYE BRIGHT NOW!!

Horrible office staff. Jewel and her office mgr are such liars and rude people. I think cameras need to be in their office and how they treat their patients. Record their phone calls. Her rude demeanor owes a punch to her face to shut the trap that sound comes from. Scamming people for money when cancellations occur is bogus. Fees are different for any type of occurrence. I called corporate and won't stop writing reviews for this office till I'm satisfied she won't have a job anymore. People like her deserve to be unemployed. Plenty of people whoa re hard working, good folks who want a job, not those who gossip and talk trash to clients.

They're amazing! Very caring for their patients they take their time to give the right diagnosis. Will definetlely recommend

Great Job!!!! Always a pleasure to visit your office. Will recommend your office to all my friends and co- workers.

The staff at this office is very helpful, affordable and friendly. I feel very comfortable and confident coming here and bringing my children. I am always amazed that they recognize me after 6 months between visits. The doctor was very clear about the procedure/s and has been able to give options that will work with my budget since we do not have dental insurance. I would strongly recommend this office.

Everyone in the Federal Way office is great! My children like the fact that Dr. Sodu is patient and she doesn't scare them. The assistants and hygienists are all very professional and patient. I am glad I had to choose a DMO through my job and Bright now dental was one of clinics to choose from.

The office staff is EXCELLENT! Everyone is very professional - always! And Dr. Sidhu is an excellent dentist. I am very pleased with the Federal Way Bright Now Dental office and wouldn't hesitate to recommend them! THANKS!

The dental technician who handled my crowns was excellent. Very efficient and friendly. My dentist, Dr. Pham, was very gentle and I'm very pleased with the results.

I seemed to have the opposite kind of experience that the last reviewer did in 2008. My husband and I have been going to this dentist for approximately the last year as have our 2 girls. I even had an issue with one of my fillings and went back a few more times for them to adjust it to make it more comfortable. They did not charge me for the return visits at all and made sure I was happy. My husband has had extensive work done and really liked his dentist too (which was a different one than mine). He was also very happy with the work that was done. The office staff is very friendly and they did know our names. They were wonderful with our girls and neither of them are afraid to visit the dentist in the least. They actually look forward to getting their teeth cleaned. The desk ladies were very professional to us and the billing asistant helped us with some insurance issues that popped up. I'm sure we will be patients of theirs for a long time to come.

If I could have given this business ZERO stars, I would have. Usually I do not give online reviews but I feel one is warranted in this case.



Bright Now Dental in Federal Way, WA is an unprofessional place of business wherein the patient is good for only the amount of money in their wallet. Patients are required to pay prior to receiving service, and it is evident that the office overbooks appointments. I had an appointment with the o ral surgeon and waited over TWO HOURS to see the doctor. Finally, I requested a refund and left without being seen. What kind of a business allows a client to wait for over two hours without any sort of explanation, apology, or acknowledgment that the business is in the wrong? O ral patients that arrived after me were seen before me - what is the purpose of an appointment then?



The office staff was extremely indifferent to the fact that I waited an absurd amount of time (two and a half hours). Additionally, the staff is very unprofessional, which is an opinion I have formed after witnessing two of the staff members complaining about a patient in front of me and the other patients in the waiting area (one of the participating employees was the Office Manager). That is unacceptable behavior for any sort of business, and I would expect a doctor's office to have higher expectations of their staff, especially the Office Manager.



This is not a traditional dentists' office where you go in and the doc knows your name and you have a conversation with the dentist before s/he starts the procedure; instead, it is an impersonal business intent on raking in as much money as possible, even if that means sacrificing proper business etiquette and professionalism.



I highly recommend that you look elsewhere for a dentist if you are considering Bright Now Dental. My appointment, which I was not seen for, was August 5, 2008.