Dr. Howard Hopkins Loughlin, MD

Not sure of which doctor I saw, but this is the facility. The front office workers are generally unfriendly bordering on rude. Typically even when I have an appointment the following ensues:



After check in you (and often a few others) are called within a few minutes. Sounds good right? Wrong! You are taken to the back where vitals are taken which takes a few minutes. If a examination room is available you are placed in a room to await you provider. If not you are seated in the hall to await a room. I waited 20 minutes last time for a room. When I was called again I was escorted to an exam room where I waited another 40 minutes. Nobody opened the door to offer an explanation or apology the entire time. Once the provider arrived he offered a perfunctory apology. I was there for a prescription refill so I spent a total of five minutes with the provider. Because my prescription is only for 30 days and does not allow refills, I asked if they would post date additional prescriptions for me as they had done in the past. I told they no longer do that. So that means to me retired veteran of 21 year, is that I have to go to them every month and pay the $12 dollar co-pay to get my medication. That's $144 dollars a year not including the price of the medication. I would not recommend this facility to anyone