Cape Fear Air Conditioning & Heating Co Inc

Not truly 24 hour emergency service as advertised. Seriously considering looking for another company to perform service and repairs on my system going forward. I bought an complete system from CFAC, ductwork and all, been a customer for 10 years. If I cannot rely on service when needed CFAC really does not appear to be a good fit anymore. They were good when I paid thousands to have my system installed, Now, not so much.

When our old system broke beyond repair we went to 3 different companies to get bids on a new system. Cape Fear stood out for several reasons. 1. Andy Harmon, the project manager/salesman was the only one to actually listen to our concerns and include them in his analysis. The other 2 companies had a solution in mind as they walked through the door. 2. Although the other 2 companies solution was a smaller system than what we bought, they were way off on their price points vs Cape Fear. 3. The installation team was polite and professional. When they were done, the work area was clean and neat and all of the old system and trash was cleaned up and carted away. All in all a very positive experience! If you need a new system, give Andy a call!

I don't usually write too many reviews but I have to after my service. Incredible service!! Had a lot of other repair companies who wanted to over charge and sell me things I didn't need. I promise this will be the BEST call you make. Mr Mitchell was awesome! Highly recommend this company! !!!