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Sunday, we went through the drive through for breakfast. It was almost 1:00 pm so we knew we would have to go to the curb and wait for the hash browns. 12 minutes later I walked in to see what was taking so long. A girl was walking around the counter with a bag of food and I asked if it was mine. She said are you waiting at the curb, I said "yes, what took so long" she said "we had to cook your hash browns fresh". I pulled out the hash brown handed it to her and asked does that feel hot to you,she said no and took it to the manager. The manager then came and offered to cook me fresh ones, She said it will only take 3 minutes. I then asked her if it only takes 3 minutes how come we waited for 12 and still received lukewarm, soggy hash browns. She then turned around and went right back to putting food in a bag for someone else and left me standing there. I asked her if she was purposefully ignoring me and she said in a nasty tone, I have obvious orders to fill. Then this man behind me starts screaming at me to take what she offered me or get the hell out of the store and quit acting like that in front of his daughter. I never raised my voice, I wasn't rude, I even called her ma'am. I politely told him to mind his own business that I had a legitimate complaint and every right to express my displeasure. He continued to get in my face and yell at me in front of his child and then called the police. He was the only one yelling and causing a scene. I am a female disable veteran with PTSD and this did not go over well being attacked by him and disrespected by the manager. She then had the audacity to thank him for calling the police. I left the store. I really wanted to wait on the officer so I could have filed a complaint against the man yelling at me. And to see the look on his face for being called there because I complained about my hash browns. I am appalled by this kind of behavior and management. And for this reason I will never eat there again.
Details
Phone: (479) 527-9919
Address: 1870 N Crossover Rd, Fayetteville, AR 72701
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Good for Kids: Yes
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