Bonzai Sports Center

Consumer Beware



Bonzai Sports has a great selection of wetsuits and has some knowledgeable staff, but the detractions of the store far exceed the benefits. While one staff member was knowledgeable, the balance of the staff was overwhelmingly rude, inconsiderate, and incompetent. The manager was so discourteous to a fellow customer that the customer refused to purchase the wetsuit that she desperately needed.



Furthermore, despite the fact that no policy is posted, be aware to inspect any wetsuit prior to trying it on. The staff maliciously deceives customers to force them to purchase damaged merchandise. After several attempts to resolve the situation with the owner, it is apparent that the low quality of the staff and policies comes directly from the top. This store truly believes that the business is right and the customer is not right. While the selection is decent, this stores staff and policies completely undermine any reason to visit this store.