Mariner Home Exteriors LLLP

Mariner Home Exteriors replaced a sliding glass door in my home. Some of the problems are: 1.On the contract the estimated starting date was 1-2 weeks, but the actual installation started 4 weeks later. 2. The new door is smaller than the old door, and therefore required much patching work. The door does not slide smoothly. Also, the new door does not lock, and therefore it is a security concern. 3. The molding placed around the frame of the door was not mailed in correctly and left gaps between the frame and the molding. No attempt was made to seal the gap and it is now unsightly and drafty. When I told the workers that the job completed was not acceptable, he said "it is a cheap door. Nothing I can do about it." 5. When the contract was originally signed, I deposit with AMEX. I wrote in "must notify before charging the balance." I was never notified, and the charges were posted the same day the work was done.

I recently had Mariner Home Exteriors install new windows in my home and I was very impressed with the whole process. The gentleman who was initially here to show my husband and I the windows was very informative and helpful in understanding the differences in todays windows, which I had no idea were so advanced from the old windows we had that came with the home. We got a few estimates, but ultimately went with Mariner. They installed the windows in one day and did a beautiful job. Their crew was very clean and respectful while at my home. The windows are beautiful and I can already feel the difference in sound and heat in my home. I have and will recommend Mariner Home Exteriors to friends and family in the future.