Exeter Flower Company

I ordered flowers from Exeter Flower Co. on Thursday 4/3 for my mother in laws service. We had looked through the website of several companies in the area and I got on the phone and talked with Angeline about the flowers in the arrangement. I wanted to confirm the availability of the flowers in the arrangement because we wanted it to look as much like the picture on the website as possible. We were told they couldn't get the lavender gladiolus but they would substitute lavender larkspur. They didn't have the lavender Peruvian lillies or the emerald palm fronds but we agreed as long as they tried to keep with the lavender as purple was my mother in laws favorite color.

Saturday, 4/5/2014 the day of the service they sent us a picture before it was to be delivered and we were very disappointed as there was so much pink and the original arrangement did not even have gerbera daisies. It certainly did not look like the original picture at all.

I don't appreciate being blatantly lied to. I specifically called to make sure the flowers would be available and instead of blindly ordering off the internet. If they could not provide the arrangement in the picture on their FTD website they should have been honest up front.

Completely disgusted after spending $250.00