Martinizing Dry Cleaning

I have used this cleaners for 18yrs. Reciently, they ruined two of my best dress shirts. My wife tried to get them to pay, the young man (mgr, owners son?) was rude and very disrespectful to my wife. When I came in to talk with him, he could have cared less that I was a customer for the last 18yrs. He tried to pay me for one of the shirts, I told him what he could do with the money. This guy has zero people skils. I will never set foot in this place again.