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East Erie, Lakeside
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JN
Jack N.

04/10/2015

Overall

My wife and i had our wedding at sunset inn on oct 11 2014, it was an amazing event, mike and his business partner we so nice to work with, they helped us through every step, after losing our venue at riverside inn due to the bankruptcy and them taking our money with no refund , mike sat down with us and made us feel at ease, the day of our wedding everything was set up, clean, the staff was friendly , after we got married the food was ready , hot and honestly everyone was raving about it. after we ate the cake was cut and set up (well worth the lil extra to have them do it) , all said n done .. we are glad we had our wedding there, thank you all for making it even more special. if we ever need to have another event we will be using the sunset inn..

mindi.wion

10/23/2013

Overall
Horrible customer service

So first of all we arrived for our wedding at the agreed upon scheduled contract time of 1230. The owner said no the ceremony starts at 1pm. The chairs were not set up outside for the ceremony. The place was still being cleaned up from previous night wedding. No staff showed up until 12 noon. He argued with our minister. He argued with the father of bride. Complained to other guests about opening bottles of wine. Made one of the bridesmaids cry and leave the reception before it started. The food was leftover from the previous wedding. Chicken was dry and terrible tasting. Very chewy.

The leftovers from our reception were then used for the next

wedding at 530. He told us there were no leftovers. We saw the leftovers and we paid for them.He

argued with the dj. He made the

bride walk down the aisle to the

recessional song because he said

the wedding march song was not

the correct song creating a 3

minute delay. But the place was gorgeous but he was very rude to guests and the bridal party.

BB
Barbara B.

07/07/2013

Overall

I attended a wedding at Sunset and it was AWFUL! The air conditioning was inadequate, you couldn t even use the restroom before the ceremony. The vegetables were cold, the chicken was just past raw (who knows if it got up to a safe temp) The bride had to get dressed in the TINY un-air conditioned bathroom. The bar area was not air conditioned and when I complained the owner said he keeps it that way so people don t hang out at the bar . The outside deck wasn t cleaned and there were cob webs all over the gazebo that the ceremony was conducted. The building is VERY old and musty, half of the guests couldnt see into the main room where the bride and groom were. The owner is a control freak who tried to tell the wedding party how and when to do things. He kept telling the photog where to take the pictures. The guy was super pushy! I wish I could this place NO stars!!! 900 DOLLARS to just use the bar, you had to buy the alcohol yourself.

harliqu1n

10/22/2012

Overall
My fiance and I just visited t...

My fiance and I just visited the Sunset Inn today to investigate it for a possible location for our wedding. Upon initial arrival, the place is quite nice from the outside and does have some stunning views of the lake. That’s where all the good comments end. When my fiance talked to Mike on the phone, we were told to go to the front door, and he will meet us there when we arrived. We rang the doorbell, knocked and did just about everything short of setting of a nuclear weapon, and there was no response. Finally, 11 minutes after our scheduled meeting time a car came flying into the parking lot like it was in a Nascar race. I said to myself, “what a nice first impression!” About 4 minutes later, the lights came on in the banquet room, and Mike appeared at the door, hastily rushing us in to take a seat never introducing himself, or letting us have the chance of introducing ourselves. Once we were seated, he pushed a photo book in front of us, showing all the other events that have taken place there. He went on and on and on, and on about how many “a list” guests have been at this venue. Who cares? Speaking of which, is small, very small. He boasts being able to host 300+ guests, no way. My brother and his wife had their 375 guest wedding in a 12,000sqft three story museum hall, and that was almost cramped. There is no way this 4,000sqft three room circus can comfortably hold 150, let alone 300+. There are three different rooms, with a hallway sized dance floor and a hidden bar in a separate far corner of the structure. When I asked him about the building, he explained to me that it was built in the late twenties which you can easily tell. While walking around, some areas smell musty, the bathrooms are kind of almost comical sized, and the walls and ceilings are somewhat crooked. My fiance and I were dressed down this day, because we had been doing some traveling. Every comment he made during his car salesmen like pitches were about how people have trouble affording weddings, and how he can help us save money. He did everything short of saying he didn’t believe we had the money to afford a wedding, unbeknownst to him; we are spending whatever it takes. When we started talking about some of the details, he couldn’t wait to interrupt and tell us the way it should be done, instead of trying to make it how we wanted it to be; which is the most important thing after all right? When we dare mentioned ourselves looking at other venues, he almost jumped over the table at us, becoming almost argumentative at one point, about how he is the best in the business, and no one except him can do a wedding right. Mike let me give you some advice, when you provide someone with good service they may tell 5 people. When you provide someone with bad service they will tell everyone with an ear. You my friend may have one of the nicest facilities in the Erie area, with one of the worst attitudes and sales pitches we have ever saw. A wedding is supposed to be how the bride and groom want it, not how you tell the bride and groom how they want it. I was never so happy to drive out of your driveway, and I will be certain to never drive in it again!

lg071774

01/30/2008

Overall
Sunset Inn not worth it

I went there for my friend's wedding reception in the fall and the food was awful (meat was bland and tough - side mediocre). I feel bad saying that but for the amount of money they should have met expectations. The DJ was fun, but the room seemed crammed for the 60 people that attended. The view was okay. you don't really see much of the water (trees).

Details

Phone: (814) 452-3915

Address: 1990 Lakeside Dr, Erie, PA 16511

Website: http://www.sunsetinnerie.com

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