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10/31/2015
The staff is exceptional in customer service. On October 16,2015, my husband and I stopped there for lunch. As we were seated and enjoying our lunch, a young man came in and wanted pizza. Even though they were busy and pizza wasn't on the menu, the staff took the time to work with him and made a flat bread pizza using the ingredients at hand. They could have easily told him they didn't sell pizza and to go next door to the Road Ranger station, but they didn't. I was finished eating before my husband and since we needed to refuel before we resumed our travels to Minnesota, I offered to go ahead and get gas while he finished. We were parked just outside the front door of Subway and I'm sure the staff noticed that I got in the car and drove off -- leaving my husband behind! Twice they came over and asked him if everything was all right and he said things were fine. By the time I was done fueling, he was back in the car and we proceeded northward. When my husband told me what had happened at the restaurant, I was overcome that the staff was concerned enough by what they saw to inquire rather than just ignoring what could have been a totally different situation. We will be making this Subway a regular stop when we travel to Minnesota to see relatives again. We can't thank them enough for their concern and the wonderful way they treated all their customers!
The Blacks from Illinois
Details
Phone: (319) 287-4400
Address: 102 Plaza Dr, Elk Run Heights, IA 50707
Website: https://www.subway.com
More Info
- General Info
- Your local Elk Run Heights Subway® Restaurant, located at 102 Plaza Drive brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
- Payment method
- master card, visa, apple pay, discover, amex, company card, debit, diners club
- Location
- Road Ranger/Subway
- Other Links
- Categories
- Other Information
Cuisines: Sandwiches, Fast Food
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