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Today: 8:00 am - 6:00 pm
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Computer & Software Sales, Networking And On-Site Support In Tri-Cities Area.
- General Info
- Welcome to Computer Pros in Elizabethton, TN. Computer Pros provides computer networking and support to businesses and homes in Southwest Virginia and Northeast Tennessee. When you need a professional to do the job right the first time, then you need to call Computer Pros. We know that most people know someone who says they can fix your computer, but is it worth the risk? We are professionals at what we do and we have the experience to fix your problem. Our services include: Laptop Repair Network Installation IT Consulting Malware Protection & Removal PC Optimization Data Recovery & Migration Our technicians are on call to support you at your home or place of business when something goes wrong with your computer system. We also provide walk-in service at any of our store locations in Bristol, VA Greeneville, TN and Elizabethton, TN.
- Email Business
- Brands
- Apple, Microsoft Windows
- Payment method
- amex, discover, master card, visa
- Other Link
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Reviews
This place is amazing and under new management. They are up front about pricing. You check it in with a signature agreeing that they can fix it as long as it is under $100 plus tax. If it is going to be more, they call you and let you know how much it will be and ask you if you want to proceed. They are courteous and professional.
They are very friendly and keep a huge inventory in stock. They have new and used computers along with lots of parts.
I had a broken laptop that wouldn't turn on for me, when I dropped it off they told me they need a 40$ diagnostic fee but the total cost shouldn't be over 100-130$ then they call me and tell me all this other stuff is wrong when it was just working fine and that it'll cost over 230$ for it, then had to pay another 50& just to get it back later. Almost 100$ to just look.
They broke my phone while trying to fix the screen and then I had to take the phone to another store to have it repaired. It cost $90 to fix the damage Computer Pros did to my phone. Computer Pros also refused to reimburse me for the damage they had done. Also their manger was rude and completely unprofessional. Please dont go to computer pros they will rip you off if given the chance. Ive also talk to other people who have had slimier experiences with Computer Pros.
09/28/2016
Provided by SuperpagesI have had an awful experience with this store. I brought my Iphone 6S into the store to have the screen repaired. The phone worked just fine but the screen was cracked. They worked on the phone for 6 hours and charged me $209. After I picked up the phone and got home I realized the phone wouldnt charge more then 1%. Now this was friday and computer pros is closed on weekends. So I contacted the store thru facebook, told them about the problem I was having and ask if they could help me before Monday. They told me there was nothing they could do till Monday.So Monday I took the Phone back to them and they fixed the battery problem. They told me they forgot too connect the battery properly. So then I took the phone home again. But when I got the phone home and tried to make a phone call I realized the speaker on the phone didnt work. The speaker worked up too my last visit too computer pros. So once again I took the phone back too computer pros. I left the phone with them and I came back right before they closed. When I came to pick up the phone they told the phone wasnt ready and they need another day. At this point I didnt trust them, so I told them to give me the money back and too return the phone. So they put the old busted screen back on the phone and gave me a refund. So at this point its been 7 days the screen on my phone is still cracked and now thanks to computer pros the speaker doesnt work. I then took the phone to another company to repair the phone. They fixed the screen for $30 less. But they told me Computer Pros had damaged the flex wires on the front camera and thats why the speaker didnt work. It cost me $90 to replace the camera! That monday I took my receipt for the camera back to Computer Pros and demanded they reimburse for the damage they had done. They refused too do so. So they broke they broke the phone and refused to own up too it. Please dont go to computer pros these guys well rip you off! Plus the manger was rude, disrespectful and completely unprofessional! Ive also talk to a couple people who have had slimier experiences with them
09/28/2016
Provided by SuperpagesI have had an awful experience with this store. I brought my Iphone 6S into the store to have the screen repaired. The phone worked just fine but the screen was cracked. They worked on the phone for 6 hours and charged me $209. After I picked up the phone and got home I realized the phone wouldnt charge more then 1%. Now this was friday and computer pros is closed on weekends. So I contacted the store thru facebook, told them about the problem I was having and ask if they could help me before Monday. They told me there was nothing they could do till Monday.So Monday I took the Phone back to them and they fixed the battery problem. They told me they forgot too connect the battery properly. So then I took the phone home again. But when I got the phone home and tried to make a phone call I realized the speaker on the phone didnt work. The speaker worked up too my last visit too computer pros. So once again I took the phone back too computer pros. I left the phone with them and I came back right before they closed. When I came to pick up the phone they told the phone wasnt ready and they need another day. At this point I didnt trust them, so I told them to give me the money back and too return the phone. So they put the old busted screen back on the phone and gave me a refund. So at this point its been 7 days the screen on my phone is still cracked and now thanks to computer pros the speaker doesnt work. I then took the phone to another company to repair the phone. They fixed the screen for $30 less. But they told me Computer Pros had damaged the flex wires on the front camera and thats why the speaker didnt work. It cost me $90 to replace the camera! That monday I took my receipt for the camera back to Computer Pros and demanded they reimburse for the damage they had done. They refused too do so. So they broke they broke the phone and refused to own up too it. Please dont go to computer pros these guys well rip you off! Plus the manger was rude, disrespectful and completely unprofessional! Ive also talk to a couple people who have had slimier experiences with them
Bryan the store manager was excellent. We were on vacation and needed some power cords we forgot to bring with us. He saved me some money and was very helpful. I highly recommend doing business with Computer Pro's. Excellent customer service.
Details
Phone: (423) 543-5432
Address: 625 W Elk Ave, Elizabethton, TN 37643
Website: http://www.computerpros.net