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03/29/2010
Well my family and I just returned back from this hotel and I would say that for the price of the rooms that would be worth the price would be the distance from here to the Park entrance. While here most of the front desk staffing tended to be rude when we asked a question about surrounding activities, after the asked question we got the common response of I have no information, or I have no clue what you are talking about. Also there was a restrant on the premises but the best thing about that experience was the drinks, best ones my wife and I had in awhile. The food was not worth the price in any shape or form, I had never paid 23$ for an almost half rack of ribs that I couldn't eat because they where like eating leather, the shrimp that my wife ordered were supposed to be grilled but had no indication of grilling involved. The room that we had stayed in was decent for the amount of time that we spent in it, but what was a downfall was that we were on the first floor right above the house keeping area and so I was awakened at 7am by the nusiance of what sounded like a spanish music bass going, also the same bass was going until we got back into our room at 9pm which I had to call the office to file compliant (which they seemed to not care about the compliant) to have that noise to be turned down which it took almost an hour for the office to take action. All in all I would not stay here again since I have had a horrible time while in the room and rude dealings with the employees in the lobby they are the face of the buisness take pride in the job, make the guest feel welcome, even if you don't feel good that day, if that is to hard call in sick. I would recommend staying here only if you are in a pinch.
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Phone: (209) 379-2681
Address: 11136 State Highway 140, El Portal, CA 95318
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Price Range : Average
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