West Nails Salon

The best service Around I came

I had almost the exact experience that Mel B did. Horrible set of French manicure. Tech was so mad that I asked him to fix, that he cut through my skin underneath my nail while taking them off. My nails are hurting so badly and I am still bleeding from two thumb nails. After a dissatisfied customer left before me, they said it was ok if she never came back. I will never go back either. Save yourselves and go somewhere else! Worse experience ever!!

I went in to this salon excited that it was newly opened by my house. Initially, I was not even greeted upon entry. When a nail tech finally did address me, he coldly directed me to the back of the salon to pick a color. While i was waiting i noticed that there was quite a bit of nail residue on the floors, chairs, counters etc, but summed it up to being a busy weekend before the holiday.

The nail tech that helped me advised me to try the dip for the french I wanted. His ratiolale was that its healthier, and stays on longer, and goes on much nicer. I agreed to his suggestion. He changed up his method after four fingers, and seemed unsure of the correct technique. This was my first time receiving this type of service, so I was unable to judge or critique early on, and decidedvto givevhim a chance to review the end product. I noticed the white strip was not even on any of my nails and crooked on some of the individual nails themselves. Also there were so many prominent bubbles on every nail, it looked more like a bad version of an ombre than a crisp french. It was terrible. I asked him about said bubbles, and his response was simply that this is how the dip is supposed to look. After expressing my discontent and explaining i wanted a "crisp french" He agreed to take it off. While doing so he wound up burning through my nail on my thumb and also the 2nd digit in my right hand. He also lacerated the skin on my pinky im attempt to remove the excess dip from my skin.

At no point did he attept to put acetone on my nails. He showed no remorse at all during our encounter, and did not request help from his coworkers in an effort to save my nails or my business in the future. I have a few nails that are now paper thin, and a few that still have this terrible (now scratched up) bubble mess. Read the other horror stories from this place. Take caution. I literally was grimacing in pain and had blood dripping from my pinky and all he said was to wash my hands.