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Dick Poe's Family of Dealerships Saves You Money!

General Info
Dick Poe Toyota located in El Paso, Texas, is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Dick Poe Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you've come to the right place. Call (915) 775-2000 or toll-free (866) 740-8021.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Scion, Toyota
Payment method
discover, visa, amex, check, debit, financing available, travelers checks, mastercard
Neighborhood
Normandy Park
Amenities
Toyota Rent A Car,Fleet T.E.D. Dealer,Toyota Tire Center,Certified Used Vehicles,Signature Certified,Express Lube
Categories

Reviews

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aardsmaa753

06/07/2012

Overall
I was impressed with all the p...

I was impressed with all the people I came into contact with during my time buying a new Scion xB from them! Very likable and professional!

warrenjj

05/24/2012

Overall
I have never dealt with such a...

I have never dealt with such a honest dealership! They put all the information out there for all to see! That is a great selling technique that worked on me!! I will recommend to people in need of solid transportation with great service!

jackkke

04/24/2012

Overall
Best dealership I have ever be...

Best dealership I have ever been to! They really know their cars! I will refer all to them!!!

gopely

04/19/2012

Overall
Excellent service, all around....

Excellent service, all around. My car was ready before the time promised. This is definitely the best dealership I have ever encountered.

yvettepetty

04/04/2012

Overall
I really appreciated the excel...

I really appreciated the excellent customer service as well as the quick turnaround times, friendliness of the staff and the prices too.

keelypagger

03/28/2012

Overall
I really enjoyed my experience...

I really enjoyed my experience while purchasing my new car from you all. My salesman, Raul, was very professional, courteous and helpful. It was a very smooth and stress free experience that I much appreciated.

reddingclark

03/27/2012

Overall
Mr. Ralph Rodriguez was very h...

Mr. Ralph Rodriguez was very helpful and nice and he called when he said he would. Great job!! Thank you!

justin012548

03/08/2012

Overall
Joel Rodriguez offered outstan...

Joel Rodriguez offered outstanding knowledge and help on needs of the vehicle. I recently purchased the car, and he had the service department evaluate if there were any recall or repair recommendations for the 2007 model. He was diligent in searching and getting resources for special requests I made. He communicated regularly until my needs for the car were met.

vikkidampe

02/29/2012

Overall
Very personal and not too long...

Very personal and not too long of a deal while negotiating for the final price of the truck that I actually wanted. I have never been treated this well by a dealership.

chadhoster

02/21/2012

Overall
I really appreciated the strai...

I really appreciated the straight forwards sales approach, not pushy at all. All aspects of the purchase and negotiations were very clear and the salesman was very knowledgeable about the vehicle we were looking at.

Overall
Raul the service manager is fr...

Raul the service manager is friendly as ever. The mechanics are also friendly and helpful. When I brought my car in last week, everything went well and I had no major problems. I have always been pleased with the services I receive from you guys.

fullmoon54

02/08/2012

Overall
I came back here with my Venza...

I came back here with my Venza to get an oil change and a tire rotation. I was not aware that both were included in the service agreement! I just had to give thanks to the service department for still doing a great job, even though it did not cost me a dime!

camf75

01/24/2012

Overall
The service department is a ma...

The service department is a made up of class act, wonderful people, polite to nth degree and honest. I just cannot say enough good things about the service department. I am equally impressed with the parts department, very honest and willing to help customers find the right parts with correct and good advice to go with it!

carterm3

01/16/2012

Overall
I loved the honest service. Yo...

I loved the honest service. You answered all of my questions correctly and I was treated so well.

troysmirth

01/03/2012

Overall
Albert was very professional a...

Albert was very professional and his customer service skills far exceeded the level of service that most companies provide in today’s busy world. Albert went about and beyond to sure I was a happy and satisfied customer and that is much appreciated.

bonnienme

12/22/2011

Overall
This was my first visit to you...

This was my first visit to your service department. The experience was pleasant in that the personnel was courteous, the time it took for the service was short and the waiting room was very comfortable. I will absolutely return to your service department whenever my car needs repairs! Thanks you guys.

empireronnie

12/08/2011

Overall
Thank you to the service depar...

Thank you to the service department. You all worked on my car with professional accuracy. Both my time and resources were completely respected and you all did an outstanding job.

tiffany4us19

12/06/2011

Overall
The gentleman that assisted me...

The gentleman that assisted me seemed very honest which I certainly appreciate. He didn’t try to sell me things that I didn’t need for my truck. Being a female it is often difficult to find honest vehicle service men that aren’t going to scam me into buying unnecessary items or services. Thank you guys so much!

Overall
This dealership and its staff ...

This dealership and its staff are very professional, courteous, energetic and always ready to serve the customer. I will continue to have my car serviced here and I know they care about me and my car, I know my car will be in the best and safest condition to drive. Wishing continued to success to everyone here!

Overall
This was my first visit to the...

This was my first visit to the service department. The experience was pleasant in that the personnel was courteous, the time it took for the service was short. The waiting room was very nice, cool, and clean. I will definitely return to your service department whenever my auto needs service. Thank You!

Details

Phone: (915) 775-2000

Address: 6330 Montana Ave, El Paso, TX 79925

Website: Dick Poe Toyota

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