99 Ranch Market

Unfortunately this place has no knowledge on what customer service is, they do not know time management and the concept of an appointment. The focus in this review is the owner and hair cut person named HELEN. If she considers you her regular and the next time you come for a haircut and decides to go with a different stylist, she takes that personally and either that stylist gets fired or she won’t entertain you whatsoever. My wife and I came into 99 hair on July the 11 2015, we called hours before to make an appointment with Dan, Helen was the one who confirmed and answered the phone. We arrived and nobody entertained us or gave us any status on how many clients are left before it was our turn. 1 hour has past and finally we inquired, it turns out that HELEN never informed DAN that we made an appointment. HELEN taking the matter personally that when we decided to go with DAN for a haircut made us wait and made us feel uncomfortable. HELEN of 99 hair is completely unprofessional. You have been warned; avoid this place at all cost. My family and I are never going back to this place.