Kjones Construction

Do NOT HIRE THIS COMPANY or anyone associated with them:

We are filing a BBB complaint against Kevin Jones – Kjones Construction- Kjones Construction and Roofing…and all parties hired by Kevin Jones/ Kjones Construction concerning our kitchen remodel. This company is unreliable and provides little supervision of their sub-contractors for quality of work. The owner or project managers only come to the house when we call them with complaints. He and or his project managers (Ron and or Mark Inman) have been out 11 times.

We hired this company/gentleman in good faith and paid him his first payment of $6500.00 as requested on May 31, 2013. His company/sub-contractors started work on the following Monday, June 3, 2013. We have had nothing but empty promises, shoddy work, poor scheduling and lies since we hired this company. At this current date, we are in our 16th week of the re-model that we were told would last 5.5/6 weeks. They are not done. We fired his Project manager Mark Inman 8 weeks ago, and the new project manager Ron said it wouldn’t take him another 8 weeks to complete the job. Tomorrow is the end of that second 8 week period.

We still lack completed flooring (which we paid for already ($4367.00). The tiling guys have now taken 8 days and are not complete. They grouted with what they say is the color I picked, but it is too light. They will now have to stain 1000 sf of grout lines. Two coats. The tillers say they won’t do that. We do not have completed plumbing (or water - we have done our dishes in the bathtub for 5 months now, since our kitchen was gutted), our appliances have not been hooked up, painting for walls and cabinetry is not complete. This company does not seem to want to complete our kitchen. They worked 23 days on just painting the cabinets using 3 sub-par sub-contractors/ worker crews and the painting is still not done to satisfaction. The last guys Kjones sent had never painted cabinets before, they told us they paint caterpillars and bull dozers! We have documented over 90 places that need repair. KJones has promised to call in our electrical final since August 16, 2013. The ‘custom’ cabinetry is still not correct: doors are not hung correctly, the glass and trim in the doors is not complete, not all the shelves are in and we have no date set for that to be accomplished. The stainless steel backsplash has not shown up or been installed. We are going to have to hire another company to come behind this contractor to fix the paint job and cabinetry mess, as obviously this company can’t fix it. That will be more cost for us. Plumbers showed up today and 15 minutes later, left. They said they were not prepared to do our job.

We have paid this company $19867.00 to date. We have $6668.67 left to pay them according to their bid, which we are holding until all promised work is complete. We have an expectation of a good job done, and in Oklahoma there is a “reasonable standard” to which all contractor work should be completed to. We have 1000’s of pictures and have 100’s of e-mails and text messages documenting promises made on work to be done on our home by this contractor.

We wanted the job complete, and in a timely fashion. We are now way beyond the timely fashion. We just want the job to be done and the hassle’s to be over. No more false promises!! They have been working for 45 days in this 16 week period, less than 50% of available time. On August 8, 2013 we respectfully gave them a deadline to complete by 20 September 2013 (which is 16 weeks total). We have company coming for a week October 4th and we wanted to be able to have the house back together before they arrive. They have not complied. At this time, we have no completion date scheduled. Neither Kevin Jones nor his associates will schedule any of the completion work, and we have contacted them multiple times via e-mail and phone.