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Reviews
09/10/2016
Everytime they answer the phones they have an attitude and I called a cab that showed up an hour early and when I called wgm to ask for their service instead at the appropriate time they denied my service and it would have been a lot of money too it was a 15 mile ride. Very disappointed I call the cab's majority of the week had to find a ride to work thanks a lot
09/07/2016
Everyone who has 1 starred these people should report them to Better Business. That's no way to run a company.
08/07/2016
SCAM! Don't use this service, they gave an estimate and doubled the price when we got to the destination. We used Uber on the way back for half the price and a much shorter trip.
11/25/2015
Whoever gave this company 5 stars must have been paid to do so because this is the absolute worst company. The dispatchers are not only rude, they are nasty. If you ask for an a time frame they refuse, so they will either be there in 5 minutes and will leave if your not ready or they come 3 hours later. I would rather walk 5 miles home in a blizzard than call these inconsiderate, rude, nasty people
07/15/2015
This company was horrible. It took forever for them to arrive and our driver was not attentive while driving. He was very rude and starting arguing with my husband in front of our three children. Very unprofessional and I would not recommend using this company!!!
02/18/2015
If I could give this a worse rating I would, don't even bother calling them. The dispatcher is horrible and they are not customer friendly at all. Worst cab experience I've ever had.
02/09/2015
Provided by SuperpagesBad attitude lady I saw I called them I was with my baby installing car seat drivers get irritated and took my money and left me on street just because they couldn't make good money with me they did bad heartless people I called the office she shouted and blamed me bad service bad people
11/19/2014
I called this cab service at 7 am, 1 hour before my bus departure and asked for a cab to pick me up at 7:30. (Mind you I live 12-15 minutes away from the bus station.) The man on the phone refuses to place a reservation for a 7:30 cab and says to call back when I "am ready for a cab" and one will come immediately to pick me up as their pickup times are "incredibly fast" and there is no need to quote me a time. Okay...so I call at 7:20 for a 7:30 cab and a woman answers and says one is on the way...It is 8:10 and I am sitting here writing this review. Why? That cab did not drive BY (the driver somehow couldn't even find my house, nice...) until 7:55 after I already canceled the taxi at 7:50 because there was no way I would make my bus. When I called to cancel, the woman hung up the phone on me. Because of this incompetent cab service, I am now going to miss an appointment that had to be booked 3 months in advance. Avoid this company, they give garbage a bad name!
11/10/2013
First of all the dispatcher is rude and unprofessional! The other day I called a cab. 45 minutes passed (I checked for the cab every 5 minutes) and still no cab. I called to cancel it and they stated they waited outside for 15 minutes and then left. They never called me nor did they even honk for me to come outside. Fast forward to tonight. I need a cab to go home and they claim we are now on the suspension list so they refuse to pick me up! Then when I call to complain the dispatcher was rude and unprofessional stating it's not his fault that I wasn't outside. He even hung up the phone on my boyfriend mid sentence. It's not my fault your dirty cab drivers don't know how to do their job. Shape up WGM.
10/14/2012
My boyfriend and I wanted to go to dinner 5 minutes down the street and have a few drinks, so we called this cab company at 6:55pm. We asked how long it would be and they said "we don't give times. We waited an hour at the hotel before we got too hungry and decided to skip the drinks and drive ourselves. If they had told us it would be about an hour we would have skipped the cab anyway. They did not seem to care about satisfying customers or even simple common courtesy. Definitely would not call again.
08/22/2012
Provided by SuperpagesNEVER have a problem with these guys! Always, without fail, they come out for me. I've used them for some time and I refuse to call, " the other guys" again! (Two times, too many!) Can't go.wrong, IMO.
09/09/2011
Provided by SuperpagesWorst cab company ever. Better believe ill be telling the real 'supervisor/owners' on Monday how the dispatchers disrespect their customers. Not sure if they realize that the CUSTOMER is what keeps the business alive.
07/08/2011
never use them they are soo nasty i used that cab n there was a nasty greasy guy who breath smelled like some thing died omg n he kept turning around and talking omg then his old toothless self had the nerve to ask for my number ahhhh sooooo grossssss
03/17/2009
Provided by Superpagesits a great cab company i call them all the time to the point they know my family and were i'm going the drivers are funny and cool so you never get in the car for it too feel weird they know how to make you feel like your in the cab.unlike the other cab company they come on time and they are not rude and nasty.wgm get you were you have to be....
03/01/2009
Provided by SuperpagesWhen I lived on li NY I'd take a taxi to my favorite haunts! The ride took 20minutes! I am still in a "culture shock" since I've never needed nor known what being picked up meant until 2005!!! We have lived here since 1998 after living on LongIsland over 39yrs, Pa used to be our weekend home but it was always good to get back home to N.Y. so I want to say, that WGM has made me feel good about myself, the drivers are polite and never make me feel uncomfortable. They "never" speed, and on those icy-snowy mornings have driven through these winding roads oh so "carefully"! I always feel secure! You have a great crew there at WGM and I want to thank you for always being here on time. Seeing those headlights tells me I will be okay, so, thanks to all those drivers who treat me w/ respect and made life easier, because I still feel far from home! Thank you & your boss-es who have done well w/ such a great crew!
05/14/2008
They have the most disgusting vehicles i have ever seen in my life.. The dispatchers are very rude and the drivers smell horrible. I would rather walk 20 miles then take a WGM taxi
Details
Phone: (570) 223-9289
Address: 9074 Franklin Hill Rd, East Stroudsburg, PA 18301