More Info
- General Info
- We remain committed to you and your patients during uncertain times. Let us offer our expert customer service and robust clinical staff to ensure you have the support and assistance you need during these times. Managing a chronic illness can be difficult, but Lincare specializes in offering you the services and products you need including 24/7 support and in-home instruction and set-up. From the latest technology in respiratory and oxygen care to our full line of durable medical equipment, our goal is to keep you safe at home and out of the hospital.
- Services/Products
- Oxygen Equipment.
- Payment method
- master card, visa
- Neighborhood
- Earth City
- AKA
Lincare Inc.
- Other Link
- Categories
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Reviews
07/05/2017
Very poor customer service. You can wait 30 minutes to talk to a live person. You have to call for the same issue more than once. I made a complaint to a national office and no one followed up with me. Another time I tried to order supplies but they cancelled the order because my insurance changed and did not reach out for the new insurance information. I had hoped when I ordered supplies on line, they would call me because of the insurance change. I had to call them twice ultimately and wait excessive amounts of time to give them my corrected insurance information. I dreaded calling them because it takes so long for them to answer.
06/30/2015
I would not recommend that you use this company to obtain an oxygen concentrator for a flight. They do not disclose that they cannot guarantee delivery but they do not guarantee delivery. I called nearly a month in advance. We are now down to the wire and still no concentrator. They just state that all they can do is place an order and they do not control if it is filled or if UPS delivers timely. Really? What is the point if you are not going to guarantee delivery by a flight like the other companies. For a company that provides oxygen I would think they would have a better attitude. Unreliable. Undependable. Very poor customer service.
Details
Phone: (314) 506-6100
Address: 13709 Rider Trl N, Earth City, MO 63045
Website: website
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