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General Info
Piedmont Metro Inc. is a fully licensed, insured and bonded to perform all air conditioning, heating and cooling, plumbing and electrical contracting, mold removal services in the greater research triangle park area including Durham, Raleigh, Chapel Hill, Apex and Cary, North Carolina. We specialize in Residential & Commercial Heating & Air, Plumbing, Electrical Sales – Service – Installation – 24 Hour Emergency Services Also providing food service equipment installation and repair services for commercial kitchen electrical, gas, steam,electronic and refrigeration equipment. To Better Serve You We Now Have Locations in Durham, Cary, Raleigh and Wake Forest NC Satisfaction guaranteed - All services provided by qualified technicians using name brand components. Financing available with approved credit. All major credit cards accepted!
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
AC Units, Water Heaters, Indoor Air Quality Products, Air Filters, Tankless Water Heaters, Air Conditioning Repair Service, Air Conditioning Repair, HVAC repair, HVAC Contractor, AC & Heating Services, Furnace Repair ServiceElectrical Repair Services, Residential & Commercial, AC Sales, Repair & Installation, Annual Maintenance Program
Brands
Bryant, Carrier, Energy Star, Goodman, Green, HEIL, Honeywell, LENNOX, NuTone, Puron, RUUD, Rheem, Rheem/Ruud, TRANE, YORK
Payment method
amex, discover, visa, mastercard, debit
Location
Emergency Services, Military Discounts, Police Officer Discounts, Senior Discounts
Amenities
Emergency Services, Military Discounts, Police Officer Discounts, Senior Discounts
Languages
Spanish
Accreditation

BBB A+ Accredited Business

Associations
BBB A+ Accredited Business
Categories

Reviews

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EH
Emily H.

02/14/2017

Overall

They helped me out a lot and did a wonderful job. Prices were great and they did it very quickly. Was in and out. Thank you!!

TC
Tanya C.

06/29/2015

Overall

Awful. Customer service representatives are incompetent or simply don't care enough to look up an address when scheduling. My address was not serviceable by this company however my warranty program assigned me to them. Although I am addressing it with my warranty program, the representatives at piedmont didn't realize for THREE days they did not service my area. For those three days I was told , we will call you with a lead time, your on our priority list.... Hmmm how am I on your priority list if you don't service my area!?

Once it was realized I was told again my Robert we will see what I could do. Three days later they still could not deliver service during 100 degree Weather.

Disgusted with the lack of service. And lack of real action regarding this. Thank you for nothing.

But thank you Excel Tech for coming out within 24 hours and fixing it promptly. Don't waste your time find someone else.

Details

Phone: (919) 544-9767

Address: 8305 Fayetteville Road, Durham, NC 27709

Website: http://www.piedmontmetro.com

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