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Phone: (972) 780-9654
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Reviews
02/19/2011
Provided by SuperpagesI have been going to Orchid Salon for the past 10 years. They were once one of the best salons in the area, however this has changed in recent years. I have had two bad experiences within the past year. The first experience was when I had my gray hair dyed black. Everytime I washed my hair for the next two week, black hair dye residue would accumulate in my shower and on my towels. The second experience was when I had my 17 year old daughter's hair dyed dark brown with highlights. Her hair ended up jet black with no shine. I paid $95.00 for this service!!
03/08/2010
Provided by SuperpagesMy first visit & I had excellent service & results, I will be going back. My appointment was the night of the big snow storm, 12" or more and Roxanne had some cancellations so she moved me up to 4:30. All the staff left but she waited on me and spent 3 hours on my hair. Recommended a great new shampoo & conditioner that I love. She is personable, professional and accomodating. I would recommend this salon.
09/16/2008
Provided by SuperpagesI tried Orchid Salon 3 times, but really knew after the 1st visit it was just not going to be a "Salon Home" for me. I waited 45 min. my 1st visit with really no apology for the long wait. The 2nd visit, still a rather long wait, but better. The 3rd & final visit I got home in my brightly lit bathroom (this salon is not bright) only to find a dark streak across my bangs. I called the next morning, (I was the last appt. that day)& Roxanne was not in, I left a msg. for her w/the receptionist/stylist and told her the streak problem, and never received a call back. So, I tried to cover the streak up the best that I could. It was not worth anymore of my time trying to deal with this salon. Let me say, this is a hip, cute, music filled salon, with pretty people, which I loved. But, after 3 visits, the customer service was just not there for me.
Details
Phone: (972) 780-6183
Address: 215 S Main St, Duncanville, TX 75116
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