Brenford South Animal Clinic

Can’t say enough good things about Brenford South. The vets are all kind, compassionate and they even give a senior discount. In a course of 15 years I have had three cats and two dogs treated there and I am totally satisfied in every way

I've been in Delaware for 8 years now and have taken my dog to another clinic upon arrival here. Dissatisfied with this first choice I brought my dog to Brenford South Animal Clinic where he received congenial, warm hearted and professional care for the last 7 years. My dog was afraid beyond measure to enter the Clinic so his doctor consistently would examine my dog outside which, in itself, I found marvelous that he would do that, but he did and time and time again at that. I highly respect his vet there at Brenford, finding myself at ease with him as his gentle touch and professionalism of and with my dog assured me he was giving the best of care, from the heart.

Awesome, very sweet with each patien she gets to know them, explains everything. Very thorough. I was given her name by a friend. I highly recommend them to anyone who needs to take their animals for medical care.

For over 15 years, I took my pets to a clinic on Governor's Avenue. In the end, they let me down in so many ways, I was looking for a more cooperative and professional vet clinic. Having visited Brenford North years ago, I was thrilled when Brenford South was opened, just 6 miles north of my home in Felton. To my complete surprise, the first Doctor I met was Dr. Karen Usselman, who greeted me with a huge smile, and I felt like I had met a new friend. She had tons of knowledge, and her outgoing personality blended with my own. She also laughed at all of my homemade jokes, a very good sign. I trusted her immediately and implicitly with my beloved dogs, Jillie and Andre, who mean the world to me.

Later, I met Dr. Jeffrey Booth, who tended to my population of 26 rescued feral cats and kittens. His vast knowledge, sensitivity and tenderness working with the kits was amazing. I realized I had met yet another fabulous human being. It was a surprise to learn that my new Doctors were married to each other, which makes perfect sense to me. 'Like' people gravitate to each other it seems.

All in all, I would never leave Brenford South. Why? Because you satisfy all of my needs PERFECTLY ... I do not have a single wish or complaint. If I could give Brenford South 10 stars, that's what you would get from me, oh yes indeed!

This is for the North location on Dupont Hwy. I am new to the area and rely on posted reviews. This facility had good reviews so I chose to take my 13 year old cat for dental care. The initial visit went as planned. He had an exam and blood work. I asked multiple times for plan of care and pricing for dental cleaning and 2 extractions and was told $500-$700, but never received a breakdown. I travel a lot and have been to multiple veterinarians. Usually a signature is required for care, including lab work. That did not happen prior to the blood work or prior to the procedure. When I dropped him off for the procedure, I requested a print out again, but the doctor just rattled off cost of IV, fluids, cleaning, etc. I said I couldn't really afford more than $500, and she said that should be OK. They recommended 3 extractions and I agreed to 2 only when I dropped him off. I signed a paper that said call me with any additional work. I went to pick him up and found they did a total of 5 extractions without my permission. The doctor did not come in to discuss my furiousness when I picked him up. A tech did speak with me to try to explain, but it didn't really instill me with confidence. He had to have both of canines removed and large holes were present. The cost ended up being $600 in addition to the $300 I already put out for the initial exam and blood work. They did not call me to follow up after the procedure. I called a week later to say he still wasn't acting normal, and it looked like there was redness, swelling and pus in the canine holes. I brought him back in for a re-exam (which they didn't charge me for since he was having complications - the only reason I gave them 2 stars). The doctor that saw him said "I've been doing this for 18 years and have never seen anything like this ... I'm just taking him in the back to have another doctor take a look." She wanted to sedate him again and flush the holes "because I don't really know what's going on". She came back and told me she gave him an injection of steroids. Again, she didn't discuss this with me FIRST. Still not instilling any trust at this point. I decided to get his records and go to a different animal hospital. When reviewing the records, it looks like in addition to the steroid injection I did not approve of, she also gave him an antibiotic injection and a vitamin B12 injection. I would never have even known this if I didn't request his records. How is OK to just treat an animal without the owner's approval???!!!



When I went to the other animal hospital, the doctor knew there was an infection and assumed retained products after the extraction. They did need to sedate him again to treat him. They did an X-ray (which Brenford never did) and found retained root fragments. The doctor had to drill an opening and flush him out. He sutured the holes to prevent foreign bodies from lodging (which he said was also probably a factor in the infection). My cat has now had 6 visits to a veterinary office in 2 weeks, and I've put out about $2000.

Excellent vet they are very caring and it's not about the money they take care of your animal first; unlike governor's animal hospital.

Just moved here from New Jersey Brenford personal were very helpful got all his shots I would highly recommend this veterinary service Cory

Okay vet. Receptionist is always rude. Literally, one time I came in for an appointment. I wasn't on their schedule. They said they could take me which I appreciated. The receptionist insisted though that I was an inconvenience and I must've gotten a reminder card in the mail but that is NOT the same as an appointment. I never got a card in the mail. I mentioned that whatever I had, had the time on it at 8 am and she started arguing with me about it. Sure enough when I got home - I had an appointment card for 8 am that day and yet I was the one who got a lecture.

The vet I saw was one of the younger, newer ones. She is okay - but not great. They are a bit more expensive then other vets as well. I am switching visits primarily because of the receptionist. I have been there 4 times and she is always in a horrible mood.

I had called tons of other vets for an emergency with my dog who was near death. Thanks to Dr Booth he is alive and undergoing treatment to save his life. Thank you for giving us our baby back. Without him we would be lost.