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Extra Phones

Phone: (770) 615-6482

Payment method
amex, mastercard, visa, all major credit cards, discover
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Reviews

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CL
Cha L.

12/22/2016

Overall
Selection
Service

When I first moved here over a year ago. It was a peaceful community to live in. The office staff was courteous and helpful. Now, since they change staff. The complex has turned into a ghetto! One of the office staff Deirdre Sexton has moved in under me in building six on the second floor has been harassing me with threatening letters to charge me a fine of noise violation cause I allowed my nine son to stay up on his birthday. She is so petty and hateful. She could have ended this whole situation by just coming to me or knocking on my door. No issues with he maintenance guys. They stay on top of there jobs. For the price I'm paying for rent I can own my on home! I would not recommend this place to anyone.

SS
Stephanie S.

06/24/2014

Overall

I do not recommend these apartments to anyone. The office staffs favorite line is "I am sorry for the inconvenience, but...". The website is poorly managed. The first time I tried to pay my rent online the website kept redirecting me to twitter and the office staff did not believe me until they tried to get on their own website and it did the same thing to them. Also, I tried to use their auto pay however the website auto-deleted my information and the way i found out was a notice on my door that if my rent was not paid in 3 days i would be evicted and then they wanted to charge me a late fee on top of the hassle of dealing with a computer glitch, that of course was not their fault. The parking is ridiculous, I always had to park at a different building because there was never any spots available in-front of mine. Oh and forget spending the time to clean your carpets once you move out because they are going to charge you a cleaning fee anyways. No matter how nice the apartments may look, they are not worth the amount of inconveniences you are asked to put up with.

keiko06

04/11/2013

Overall

Arbor Terrace is the worst it has ever been. The new management is unprofessional and extremely rude. I will not recommend anyone to move in here. When you call in maintenance issues, they make excuses about how busy they are. We lived here for years and never had any issues. The current management is just awful. They do not care about the residents, all they care about is making money for their investors. Please do not move in here.

Details

Phone: (678) 715-1551

Address: 1 Rocky Ridge Blvd, Douglasville, GA 30134

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